Testimonials for Connecticut Basement Systems

To Whom It May Concern: Since I've had my basement waterproofed by Basement Systems it has been bone dry. No more pumping out, no more musty odor. It is now a pleasure to use my space downstairs. My biggest regret is, not having it done years ago. Thank you Basement Systems.

The information was explained well. Rick was very friendly and answered all my questions. Very professional work ethic. Extremely knowledgeable and informative. They crew was on time and very neat. I had my basement waterproofed by CT Basement Systems and was referred to Dr. Energy Saver for air conditioning. I will definitely reccommend your work to friends. 

My basement was flooded so I got the Basement Systems services. I checked out other brands but I like their salesman the best. He was more knowledgeable and cuts through all the minutiae. The contract says that the installation team will lay an exterior pipe 15 feet away from my house so the water will get pumped out. It was disappointing because that 15 feet was underneath my deck. The interaction with them was fine but I wished somebody would have said, "you realized this is going to do this to your garden." Nevertheless, the follow-up has been excellent. They were clean, quick, efficient and I can't ask for more than that. The basement system is doing what it's supposed to. It's pouring rain now but the basement is dry.

I wanted to call in and tell you how wonderful Berto and the rest of the team were. I'm very, very happy, and I was given amazing service. 

Jorge is the ideal service tech. You guys should try to clone him. 

Your service techs are always so plesant and professional! 

Ailton was respectful, kind, and did an awesome job!

The basement crew came over yesterday. There wasn't as much noise or dust as I expected. The installation went very well and I'm pleased with the work, inside and out. The guys did a great job and I will gladly recommend All Things Basement as THE solution for  water problems.      I had an electrician come over today  and he's going to install two outlets.    He was also impressed with the work of your crew.     Dealing with All Things Basement has been a pleasure, from start to finish. Thank you so much for your excellent customer service.  

Dennis was wonderful! He was professional, honest, and not abrupt!

Mike was outstanding! He explained everything to us and was very professional!

Prince was very professional, [and] very knowledgeable! He was a Prince!

Mr. Janesky I am writing this letter to inform you how impressed I was with hiring your company to perform basement waterproofing in my home. After recently securing a home equity loan to complete major home improvements, phase 1 of my project was to waterproof my basement which is prone to water leaks. As any homeowner would do I began obtaining estimates for the waterproofing. I made an appointment with your company for an estimate at which time I met with Joe Pascarella. Joe was very professional and knowledgeable with Basement Systems product line. He also did not try to sell me the Brooklyn Bridge. He knew exactly what my needs were for my water problem. His presentation was outstanding and very impressive and I had my proposal that same day. I felt very secure dealing with Joe. I want to let you know that I met with two other waterproofing competitors who did not meet the professionalism that Joe had set. One company was a one man operation of which he was an hour late for the scheduled meeting for the estimate. I requested a written proposal which did not arrive until about a two or three weeks later after the meeting. I received another estimate from another waterproofing business but the salesman did not appear to have a working knowledge of his companies product line. During the meeting the saleman was reading from what appeared to be a sales training outline guide. After hiring your company the work was completed by Garfield and his crew. They were excellent and very hard workers finishing in one day. They were right on time actually arriving a little early. They also did not seem to mind me being a nosy homeowner as periodically I would go downstairs to see how the waterproofing system is installed. Upon completion of the job I was impressed with the clean up as my basement is cleaner now than it was before they started the job. Respectfully, Dave W.

Ron is very nice, a hard worker, and always leaves things so clean! I'd love to see him again soon!

Scott was prompt, courteous, and fixed the problem right away -- CTBS' service is what makes the difference. 

Ailton Dos Santos was terrific! Professional, knowledgeable, efficient, and prompt!