They were 100% thorough and very clean, actually basement was cleaner than when they started. The install team went above and beyond what was expected. They even went behind the furnace and water heater by hand to ensure full protection.
Joseph B. of Waterbury, CT
Basement Systems met the expectations I had. I especially appreciated the professionalism from all I came in contact with. Crew Foreman was great, crew was polite and efficient.
Ken G. of Waterbury, CT
Just thought you should know that I had a wonderful experience with your company recently. Rick Raucci was so helpful when he came to my house to explain to me what I needed. Please thank him for me.
Also, your two installers were a great pleasure. Kevon Barnett and his partner never stopped working - but the whole time you could hear them laughing and singing downstairs. It was fun to hear them and they did such a good job!! My floor looks wonderful and I am so pleased with everything. Thank you so much!!
Maureen M. P. of Waterbury, CT
Tuesday, May 26th
Francisco and his crew were unbelievable!! Did the job in 6 hours. Can’t believe they were that fast. Totally professional.
Judith R. of Waterbury, CT
Wednesday, June 5th
“Thanks, your guys did an excellent job. The cellar looks completely different than before.” “Thanks for all your help. Great job from a great company. I’ll definitely keep up with the maintenance every year.”
Lou R. of Waterbury, CT
Wednesday, October 2nd
Mrs could not have been happier with the service tech Brendan. She said normally she is a complainer but he did such a great job that she had to let us know. She said he is a rarity, very pleasant, polite and thankful person. She could not express how happy Brendan is to work for CT Basement Systems and how great of a company it is. Jokingly she added that if she had a daughter Brendan's age she would have gotten his number. She liked him that much.
Nancy S. of Woodbridge, CT
Justin cleaned seven pumps and I'm so impressed. I really appreciated his dedication to social distance. I'm very happy with the work.
Debra W. of Woodbridge, CT
Friday, July 17th
I just wanted to let the company know how amazing a job Jorge did for me. He's very professional, answered all my questions, and did an all around amazing job.
Robin R. of Woodbridge, CT
Friday, August 14th
Impressed with Kyle's knowledge and professionalism.
Dara R. of Woodbridge, CT
Thursday, January 18th
Mrs. Shank phoned in to report that Brendan was wonderful she was very impressed with his service.
Sheila S. of Torrington, CT
Monday, January 9th
I love David so much -- I want him for the next 5 years!
Jerry T. of Torrington, CT
Wednesday, July 21st
Daniel was very knowledgeable and professional!
Jane M. of Torrington, CT
Monday, July 10th
Ailton was the best! Personal, knowledgeable, courteous, and very neat! I would give him 10 stars!
Marie K. of New Hartford, CT
Monday, July 24th
Very appreciative of you and the team! Great service and had to let you know it!
Emilia S. of Torrington, CT
Wednesday, September 13th
Jesse was excellent and you are fortunate to have him! He's a good kid and we want him back next year!
David T. of Torrington, CT
Wednesday, January 31st