Testimonials for Connecticut Basement Systems

Overall experience excellent.  Chose your company because of your salesman.

I never saw a guy more enthusiastic! Dan pointed out brackish water, and things I didn't know before. He really educated me!

The service was unbelievable! William went beyond in his service. I'd hire him if I had the chance!

I want to praise Dan for the install process -- I am extremely happy! Dan and Marz should be recognized!

We were both very happy with Lawrence. He went out of his way to make sure we were taken care of. If it wasn't for him my house would have flooded. 

Dear CT Basement Systems,  I found this old check going through some paperwork -- it reminded me of the awful problems we used to have with water in our basement. At first it was only when it rained heavily or for several days, but it got to where we had leaks almost every time it rained. We were trying to keep an office down there, along with my guitars & my wife's collections of what-nots; it got to the point that we had to move everything upstairs. I used to sit in my office at work while it was raining, wondering if the basement was flooding -- or waking up in the middle of the night to the sound of rain, going down to the basement, and finding the water seeping in. It just got worse and worse. Then we decided to call CT Basement Systems. I did most of the pre work, moving stuff around, making the 4' clearance around the parameter. The one Friday your guys showed up -- I got home from work and the dust & racket was unbelievable. But within an hour, they were done and with the clean up they did, it was like they were never there.  Except for the wonderful French Drain and sump system yo u installed. That was 14 years ago, and we have not had a drop in the basement since. Not during Sandy, not during horrendous rainstorms, not ever.  But what we really got was peace of mind -- during rainstorms, my wife and I still look at each other and say that calling CT Basement Systems was one of the best decisions we ever made.  So it may be a little late at 14 years, but your system has stood the test of time and we want to thank you for your wonderful project, your professional installers, and the peace of mind we now have -- who knew a cozy, dry basement would mean so much? 

Your installation crew was more than courteous. They answered every question I asked them, and they knew everything about sump pumps. The crew was the best I have ever had doing anything around my home. They were professional, courteous, and cleaned up after themselves. Thank you for everything.

Excellent job. I am very very happy with everything! I am amazed at the water being pumped out. What a relief not to have to worry about a wet garage anymore. The crew was hard working and very courteous. Bruce was my salesman he explained everything and there was no pressure to do anything. He presented me with choices and I made my own decisions.

Tony's work was absolutely thrilling. I only want him in the future, he was great and did a great job.

Steve was a great reprentation of Connecticut Basement Systems. He was positive and wonderful!

Very professional.

Very courteous and informative. The rep on the phone set me up with Tarn and was timely with follow-up calls and emails. Very thorough, explained the process and costs completely, including the optional add-ons. Excellent! Jack-hammering the concrete raises a lot of dust - but the guys installed plastic over itmes in the cellar and at other access points to block off other areas of the house to minimize dust infiltration. They cleared all debris and swept up as best they could - Very Satisfied!!!

Nick did an amazing job. He deserves a gold star!

I am very happy with your company. Noel and his crew worked very hard all day; and my garage looks fantastic. Noel and his crew are an asset to your corporation. Your sales force and the service department are the best. But I must also Thank You [Larry]; for having the vision and energy to start this great company. Because without you; none of this could of been accomplished. God bless you and your family and the employees at Connecticut Basement Systems.

Dave Lorusso and the crew are to be commended - very professional. I will tell my friends about your company and you may use me as a reference.