Testimonials for Connecticut Basement Systems

Jamin did a great job and he was very respectful and polite. Actually everyone I have dealt with at the office was too!

Quite satisfied, a job well done. I actually saw your trailer at the Big E and had an estimate done shortly thereafter. The sales rep did a great job and he didn't try and sell me something I didn't need. I am really quite satisfied with the entire experience. What really sold me is the warranty and that if an issue comes up, I trust you will take care of it.

Excellent and no mess!  I couldn't have gotten this system at a better time! Major floods and no water, the resale value of my home has just increased considerably.

The salesman and his presentation is what sold me. Joe did an excellent job. The crew was very good, now I will wait for the rain and test the system.

Everything went very well and the crack in the wall should never leak again.

What sold me, top two reasons is the system and it has a enclosed pump and drain. The installation crew was very nice and they did a good job of cleaning up after they were done working.

Overall experience excellent.  Chose your company because of your salesman.

I never saw a guy more enthusiastic! Dan pointed out brackish water, and things I didn't know before. He really educated me!

The service was unbelievable! William went beyond in his service. I'd hire him if I had the chance!

I want to praise Dan for the install process -- I am extremely happy! Dan and Marz should be recognized!

We were both very happy with Lawrence. He went out of his way to make sure we were taken care of. If it wasn't for him my house would have flooded. 

Dear CT Basement Systems,  I found this old check going through some paperwork -- it reminded me of the awful problems we used to have with water in our basement. At first it was only when it rained heavily or for several days, but it got to where we had leaks almost every time it rained. We were trying to keep an office down there, along with my guitars & my wife's collections of what-nots; it got to the point that we had to move everything upstairs. I used to sit in my office at work while it was raining, wondering if the basement was flooding -- or waking up in the middle of the night to the sound of rain, going down to the basement, and finding the water seeping in. It just got worse and worse. Then we decided to call CT Basement Systems. I did most of the pre work, moving stuff around, making the 4' clearance around the parameter. The one Friday your guys showed up -- I got home from work and the dust & racket was unbelievable. But within an hour, they were done and with the clean up they did, it was like they were never there.  Except for the wonderful French Drain and sump system yo u installed. That was 14 years ago, and we have not had a drop in the basement since. Not during Sandy, not during horrendous rainstorms, not ever.  But what we really got was peace of mind -- during rainstorms, my wife and I still look at each other and say that calling CT Basement Systems was one of the best decisions we ever made.  So it may be a little late at 14 years, but your system has stood the test of time and we want to thank you for your wonderful project, your professional installers, and the peace of mind we now have -- who knew a cozy, dry basement would mean so much? 

Your installation crew was more than courteous. They answered every question I asked them, and they knew everything about sump pumps. The crew was the best I have ever had doing anything around my home. They were professional, courteous, and cleaned up after themselves. Thank you for everything.

Excellent job. I am very very happy with everything! I am amazed at the water being pumped out. What a relief not to have to worry about a wet garage anymore. The crew was hard working and very courteous. Bruce was my salesman he explained everything and there was no pressure to do anything. He presented me with choices and I made my own decisions.

Tony's work was absolutely thrilling. I only want him in the future, he was great and did a great job.