Testimonials for Connecticut Basement Systems

We had some questions the day after the installation. A crew came up that very morning and clarified everything. Also, the portable dehumidifier was in an inconvenient spot. They moved it for us. They also rebuilt the drain system which we weren't entirely satisfied initially. Terrific!!! We were very satisfied with the end result and with your efficient and courteous crew.

After the initial introductions, I had mentioned to Bobby that I would stay out of his way so he could work. Bobby encouraged me to stay and learn about the products I had purchased. That's not something you hear every day! I learned quite a bit. Wow! Top shelf!!!

Jason was professional, knowledgeable, and respectful. He answered all our questions and convinced us that this was the right decision.

When we asked Scott M. from West Haven, CT how satisfied he was with the job he said "Extremely, installation crew very nice & neat"

I am very satisfied. I feel comfortable and relieved my basement is better to handle water. The installation crew was wonderful! The office staff were co-copertive, informative, and patient with all the questions I asked. Richard Janesky was detailed and clear in his explanations.

Your crew just finished touching tip some small leaks 2 days ago from an installation a few weeks ago. You have a fantastic bunch of dedicated craftspeople who I absolutely loved dealing with. The work was superior!!!

I wanted to compliment Johnny and the company. I'm so pleased with all the techs, but I felt that Johnny is just so professional and knowledgeable. 

Steve had gone above and beyond for my service. I've never been treated so kindly and with such compassion. I'm so pleased, and I thank you endlessly! 

These 2 gentlemen were patient, thorough, and couldn't have been kinder!

Prince was very professional and kind mannered! He gave me informed detailed about my issue.

"Ron could not stop raving about the professionalism and workmanship that Johnny and the guys did."

"Ron could not stop complimenting Jamin on his work and professionalism under the ordeal they faced."

Bruce’s customer service was awesome! Timely, professional, knowledgeable, and willing to go the extra mile. I was very appreciative that he took care of us, as well as cautioned us on what to look out for. Thanks Bruce!

He did a great job and was a pleasure to talk to.

BJ was fantastic! He was clean, neat and did everything right.