Testimonials for Connecticut Basement Systems

Just thought you should know that I had a wonderful experience with your company recently. Rick Raucci was so helpful when he came to my house to explain to me what I needed. Please thank him for me.   Also, your two installers were a great pleasure. Kevon Barnett and his partner never stopped working - but the whole time you could hear them laughing and singing downstairs. It was fun to hear them and they did such a good job!! My floor looks wonderful and I am so pleased with everything. Thank you so much!!                                                                                                                                                                                   

Francisco and his crew were unbelievable!! Did the job in 6 hours. Can’t believe they were that fast. Totally professional.

“Thanks, your guys did an excellent job. The cellar looks completely different than before.” “Thanks for all your help. Great job from a great company. I’ll definitely keep up with the maintenance every year.”

Mrs could not have been happier with the service tech Brendan. She said normally she is a complainer but he did such a great job that she had to let us know. She said he is a rarity, very pleasant, polite and thankful person. She could not express how happy Brendan is to work for CT Basement Systems and how great of a company it is. Jokingly she added that if she had a daughter Brendan's age she would have gotten his number. She liked him that much.

Justin cleaned seven pumps and I'm so impressed. I really appreciated his dedication to social distance. I'm very happy with the work.

I just wanted to let the company know how amazing a job Jorge did for me. He's very professional, answered all my questions, and did an all around amazing job. 

Impressed with Kyle's knowledge and professionalism. 

Mrs. Shank phoned in to report that Brendan was wonderful she was very impressed with his service. 

I love David so much -- I want him for the next 5 years!

Daniel was very knowledgeable and professional!

Ailton was the best! Personal, knowledgeable, courteous, and very neat! I would give him 10 stars!

Very appreciative of you and the team! Great service and had to let you know it!

Jesse was excellent and you are fortunate to have him! He's a good kid and we want him back next year! 

We had some questions the day after the installation. A crew came up that very morning and clarified everything. Also, the portable dehumidifier was in an inconvenient spot. They moved it for us. They also rebuilt the drain system which we weren't entirely satisfied initially. Terrific!!! We were very satisfied with the end result and with your efficient and courteous crew.

After the initial introductions, I had mentioned to Bobby that I would stay out of his way so he could work. Bobby encouraged me to stay and learn about the products I had purchased. That's not something you hear every day! I learned quite a bit. Wow! Top shelf!!!