Testimonials for Connecticut Basement Systems

Sam did a really wonderful job for me. I'm very pleased with his service!

David did a fantastic job and is a great representation of the company!

Intelligent and creative. He was a tech who solved my issue. He represents the company so well!

George Darmand did our service call today. He was extremely pleasant and honest with the fact that our pumps were old. We didn't want to replace all of our system just yet, but he gave us the best option that we could do at the moment! Very nice man!

George Darmand and his colleague Mile were simply awesome!

Jamin and assistant did a great job!

Dennis is THE BEST. Professional, knowledgeable, helpful, [and] pleasant. He serviced us last year and we requested him for today. Excellent technician and great customer service.

Jamin is great to deal with. He's really skilled and explains things really well! 

Jamin was professional and personable. Loved him! 

From the first phone call to the completion of the products. The salesman, Tarn was responsive and very patient with me. The service was provided at my mother-in-law's house in Bethel and there were other parties and issues for him to deal with. He handled all providing great service. The crew was fast, clean, efficient and professional. Chris was very attentive to me and my questions. Thank you for an exceptional product and service. The basement waterproofing system installation resulted in our first offer on the property, sale is pending. Thank you!

I was very pleased with Phil's timeliness and care.   

Dear CT Basement Systems, We are so pleased with our system we had to let you know that we survived Tropical Storm Irene without one drop of water in our basement! We are so glad that we decided to go with the UltraSump including battery backup!  Our rain gauge showed that Tropical Storm Irene dumped over 8 inches of rain on us and our system just kept on pumping! We have had our basement system for three years now and it has served us well. We have peace of mind knowing that we have battery backup in the unfortunate event we lose our electricity. We recommend your system to everyone who tells us of their own wet basement horror story. Thank you Connecticut Basement Systems!

Jesse was efficient and courteous! Give him a raise!

Ryan was [an] unbelievable representative of your company. He called ahead to let me know when he would be there. He immediately got out of his truck with a big smile and a handshake and an introduction. The service he performed was immaculate very detailed well done and better explained by pictures. Ryan is a great employee.

Steve Cogswell did an excellent job! He was prompt, professional, polite and quite knowledgeable! He made suggestions as to what items might be replaced and I will consider doing that in the future. I am very pleased with Connecticut Basement Systems and employees like Steve are a main reason.