Testimonials for Connecticut Basement Systems

Very happy with Dallas. He was very nice and thorough. Liked his pre-check-in, during check-in, and post check-in.

I'm very satisfied with the job. Will Stocker and the  installation crew were professional and cleaned up well.

We are very satisfied with the job you did. We are especially satisfied with the salesman and his presentation. He is the top reason we chose your company. He told us exactly what we needed to know, he was not pushy at all, and did not over stay his welcome. Other companies who came to gave us quotes were there for over an hour and a half but your company is very professional and your salesman was in and out and got everything done right and answered all my questions.

I chose your company based on your experience throughout the years. Your installation crew were hard workers, and Jason Wood's presentation was great. I am very satisfied with the job.

Greg, I am so happy with the installation! I just looked over the work and it actually far exceeds my expectations. I have never seen my water pipes dry under there in the fifteen years we've been here. And the dehumidifier has only been going a few hours so far! The installation looks great and high quality. The crew you sent were very professional judging by their work. I am so glad we got the full package. I have high hopes for a warmer floor this winter because of the all the sealing. You can use me as a reference for anyone who asks about your services.

The service... everything was terrific! Dallas was excellent! 

Very happy with Bruce and his patience and thoroughness. 

I can honestly say that the work I had done with Connecticut Basement Systems to keep my basement dry was the best investment I've ever made. They installed a sump pump, drainage around the interior perimeter wall, and dug up a trench to install piping right through the middle of the basement where we had a problem. We have been dry ever since. The work was done quickly and efficiently and they took care to clean up after themselves (when you jackhammer in a basement, it creates quite a mess). I don't have one complaint at all. I also feel their cost was reasonable given the amount of work. Worth every penny. Highly recommended.

Thank rich,  I have been dealing with incompetent contractors for years.Please pas on to all, this was the best contractor experience in over 20 years... you guys and gals are great. Prompt, professional, did exactly what you said you were going to do and extremely clean and neat.    Tanks again I will pass on to all I connect with.

Hi, thanks for your follow up. The team did a great job--professional, neat, thorough and gracious. Al took me through everything at the end of the job, so I think I'm in good shape, although I will definitely reach out as we experience the system when it is tested for real.    Thanks again, Deb

I only want to work with Joh in the future. I'm so pleased with the work of him and the other techs, but I'm especially excited about the job that John did on my home. 

Alberto is excellent! An A+ employee. 

Alberto is an A+ employee!

I wanted to thank you and your company for the excellent job your men did. We had only been in our house a month since moving here from Cambridge, MA, but long enough to know we had a problem. The design person that came to our house helped us understand the technology necessary to make an informed decision. Because of his knowledge, expertise and gentlemanly demeanor, we entered into a contract with your company. The specialist designed an economical basement system that would meet our needs. The work crew who did the hard labor at our house could not have been more capable, hard-working and professional. You should be very proud of your whole crew and please thank them all again for us.

No words are sufficient to express my happiness with the work you did at my home when you installed the Full Perimeter WaterGuard System, TripleSafe Sump Pump and SaniDry Air System. Since then, our neighborhood has had two "freak" floods when a culvert overflowed and sent a river roaring down the hillside between my home and the one next door. Water came right to my cellar hatchway, as well as to the basement windows on the furnace side, but all remained dry. The following day, hoses protruded from every house in our cul de sac, as well as down the side street---except for my house! Next door neighbors, who had a different system installed about a year ago, had water to their knees, but they graciously came to offer me a hand in getting mine pumped out. Imagine my pride and joy when I could show them a dry sweet smelling basement!  I praise you to everyone who will listen! Sincerely, with great appreciation, Martha K. M.