Testimonials for Connecticut Basement Systems

We just finished a complete basement overhaul of our Fair Haven home, working with Connecticut Basement Systems.​ It's been an incredible couple of weeks, every night visiting downstairs to see the magical work come to fruition. Our salesperson Cary Benjamin knows his products, answered our many questions, helped us figure out our vision, even took us to see some real examples of the materials, and worked speedily to prepare a competitive quote for us. Project Manager ​Dan Medina has held our hand throughout the process, ready to brainstorm, problem solve, and support us in communicating with the master craftsmen - his availability, communication, and readiness to ensure the work met our expectations was really extraordinary. Expert Foremen/Carpenters Sheldon Lennon and his assistant Jason - there isn't anything they can't do. They are thorough, creative, they worked to ensure that whenever questions came up, they included our perspectives and they provided advice based on deep experience - we're so grateful to have connected with them. Todd the Plumber, Electricians Ron & Connor, Painter Genaro Pacheco of Picasso Painters - each of them consulted with us to ensure the plans were going to work, they were willing to adapt to ensure that our space was going to be as useful and comfortable as possible.​ We highly recommend Connecticut Basement Systems and their team! If you're considering waterproofing and/or finishing your basement, reach out now, they are extremely busy!

Ct Basement Systems, I don’t know how to thank you, your company and your workers for the most efficient & professional work that was done & completed at my house on 5/31/12. My basement is exactly as Rick said,  “dry as a desert” and much more important I can breath. Before if I went in the basement, I would have to quickly reach for my inhaler because I couldn’t breath. Now my doctor has even taken me off some meds as well as the breathing machine, and I have been doing a lot more work in my yard. Thank you so much for giving me another life. Ruth  

Ferdinand Gojani [is] very skilled on [the] system. Great person simply the best. He left an impression though we never met. Answered all questions [and] made 2 or 3 trips back to [the] house when asked. Very professional.

I was impressed with the precision of the precision of the job, and the overall neatness. The crew was knowledgable, well-organized, efficient, and neat. I'm eager to see how things work in the heavy rains of next spring.

George was a gentleman and a great worker, it was an overall joyful experience. Loved the service, presentation and the entire experience. 

I wanted to compliment Johnny on his 10 out of 10 gold star service!

My tech, John Landry, is very knowledgeable and efficient! Comes in does his work and explains if anything needs to be changed.

Mike did a great job explaining what the issue was and resolving the problem! You have a good employee in Mike Furlo!

100% satisfied. My basement is BONE DRY! The installation crew was great -- all real pros. Love the new windows and they did a great job on clean-up. This is the 3rd time and the 3rd house we've used your services, and every single time the job was great! Thank you, I will call again!

My technician was prompt, insightful, very thorough, polite, and explained the whole system! 

I was extremely satisfied with the service! Prince was lovely.

I met John Landry when he came to perform annual maintenance on our sump pump. John is extremely conscientious, polite, personable and a true professional. He is an asset to CT Basement Systems! John re-sealed our window well covers as well as cleaned debris that had made its way in the well. He payed close attention to every single detail of correcting the problem that we experienced. Outstanding! Extremely neat. Everything was cleaned up and left just as the area was found.

I want to thank Bruce Toth, the Service Tech! He did an awesome job! He was on time, he explained everything he was going to do. He even gave me a tutorial on how the system works, and he answered all my questions! Bruce is a real professional!

Hi Cary - I just wanted to touch base with you.  The foundation crack was filled yesterday, and I apologize for not remembering his name, but the man who came to do the work was WONDERFUL.  He was very pleasant and communicated everything prior to starting the work, and did a very thorough job.  He showed us the finished product and asked if we had any questions.  He cleaned up everything when he was done and I am thrilled that we won’t have water pouring in anymore!The crew here today to put in the drainage system is led by Alan Guglielmoni and again we are very pleased with how this project is going.  Alan explained what he was going to do, answered questions we had, and set up plastic sheeting to protect the surrounding areas.  I’m shocked at how little dust was created!  Alan is clearly a professional and we are so happy to have him working on our house.  They are not yet finished, but I’ve been checking on the progress and I am so impressed with how this project is going that I wanted to send you a quick note to say thank you for everything.  From the initial meeting to the loan process to the actual work being done: we are very happy we went with Connecticut Basement Systems.  Thank you for everything!Please feel free to use us for references if future clients have any questions!Thanks so much,Katie Hagen

What a great young man! Very knowledgeable, helpful, and so nice. I can't say enough!