Testimonials for Connecticut Basement Systems

Mike did a great job explaining what the issue was and resolving the problem! You have a good employee in Mike Furlo!

100% satisfied. My basement is BONE DRY! The installation crew was great -- all real pros. Love the new windows and they did a great job on clean-up. This is the 3rd time and the 3rd house we've used your services, and every single time the job was great! Thank you, I will call again!

My technician was prompt, insightful, very thorough, polite, and explained the whole system! 

I was extremely satisfied with the service! Prince was lovely.

I met John Landry when he came to perform annual maintenance on our sump pump. John is extremely conscientious, polite, personable and a true professional. He is an asset to CT Basement Systems! John re-sealed our window well covers as well as cleaned debris that had made its way in the well. He payed close attention to every single detail of correcting the problem that we experienced. Outstanding! Extremely neat. Everything was cleaned up and left just as the area was found.

I want to thank Bruce Toth, the Service Tech! He did an awesome job! He was on time, he explained everything he was going to do. He even gave me a tutorial on how the system works, and he answered all my questions! Bruce is a real professional!

Hi Cary - I just wanted to touch base with you.  The foundation crack was filled yesterday, and I apologize for not remembering his name, but the man who came to do the work was WONDERFUL.  He was very pleasant and communicated everything prior to starting the work, and did a very thorough job.  He showed us the finished product and asked if we had any questions.  He cleaned up everything when he was done and I am thrilled that we won’t have water pouring in anymore!The crew here today to put in the drainage system is led by Alan Guglielmoni and again we are very pleased with how this project is going.  Alan explained what he was going to do, answered questions we had, and set up plastic sheeting to protect the surrounding areas.  I’m shocked at how little dust was created!  Alan is clearly a professional and we are so happy to have him working on our house.  They are not yet finished, but I’ve been checking on the progress and I am so impressed with how this project is going that I wanted to send you a quick note to say thank you for everything.  From the initial meeting to the loan process to the actual work being done: we are very happy we went with Connecticut Basement Systems.  Thank you for everything!Please feel free to use us for references if future clients have any questions!Thanks so much,Katie Hagen

What a great young man! Very knowledgeable, helpful, and so nice. I can't say enough!

Ron was beyond exceptional and an incredible asset to your company. Friendly, knowledgable, and a hard worker for sure! Please tell the company that Ron is an A+ worker! 

Brian DiRisi spent as much time with me as I needed in order to thoroughly answer all of my questions and understand the needs for my basement. He was very kind and very patient, and he always answered all of my questions as accurately as possible! He made sure that I felt comfortable with the decisions that I was making and he made sure I fully understood the products I was choosing. Brian is really an asset to the company! I can't say enough good things about him!

Yes I am very pleased with the work completed here by your company. From start to finish everyone was very pleasant & professional. Very timely & responsive. CT basements may be the best performing “Business Model” that I have ever experienced. My compliments & thanks to all.

Hi Mick: My new waterproofing system is working great!  Not a drop of water, even with the recent rains.  I can't tell you how relieved and happy I am to have my basement pump-out days and the four or more inches of standing water behind me.  I can't thank you, your office folks (Jen, Traci, etc.), and Al and his crew enough for the quick scheduling and great service.  The installation crew was polite, professional, informative, efficient, clean, and considerate to the max. Thank You!

We were impressed by Michael, very professional and neat!

Impressed with Michael's professional manner and how clean he was. Would like him going forward!  

The installation crew was good, and Joe Pascarella was knowledgable and pleasant. The cleanup was great. I would refer you to my friends.