Testimonials for Connecticut Basement Systems

As soon as DJ M. moved into his recently purchased Seymour, CT home he found a leak in his garage. Fortunately, one of his customers at work, happened to be Glenn K., a System Design Specialist for Connecticut Basement Systems. Through Glen, DJ learned about the services we provide, so he gave Glen a call. DJ was very distraught and very worried about the possible cost to have his garage fixed. After Glen inspected his property he sat down with DJ to go through his options. DJ was pleasantly surprised to know that not only we could fix the problem but it for much less than he thought it would cost. In this video, DJ talks about the experience not only during the sales visit, but all through the installation and completion of the project. "In a year we had a ton of rain and we haven't had any water in our garage. It is a real big relief that we don't have to worry about anything down the road." -- shay DJ

DJ M. of Seymour, CT
Monday, November 20th

Please extend our thanks to Ryan for doing a great job! He was very knowledgeable and professional. He's another great apart of CTBS!

Cheryl M. of Oxford, CT
Monday, May 20th

Hi Dave, This is the crazy lady from last March, that was yelling at you the whole time. I Just wanted to say that we had no water this time. We have a back up to a back up, but all is good. We've had no power, no internet and all that stuff, but we also had no water in our basement thanks to my battery back up system. I even texted Larry, and he was very nice to us. I think we should be in his next commercial, don't you? I have a friend who didn't use Connecticut Basement Systems, and had water in her basement, who was blaming the company, but I blamed it on her. She didn't use Connecticut Basement Systems and didn't have a back up system and power goes out, but the back up never ever lose power. So I told them to call you, not you personally, but the company of course. That is it Dave, I feel so good not having water in my basement and its all thanks to you. Thank you very much for everything you did.

Sherry G. of Seymour, CT

David Thanks for getting in touch. Brendan was on time, hard working, and professional. He made sure everything was to my satisfaction. I asisted with the new discharge pipe and am pleased with it. He spent lots of time trying to address the issue at the garage door, but that didnt work out as planned. Im going to install new weatherstripping to compensate for the height difference. Its not the end of the world. Invisible Fence came today and quickly addressed the wire issues. The guy said it was $127 and change, which was charged to our debit card. An email statement will be sent to my wife and when she fowards to me, Ill send it along. All in all Im satisfied. I appreciate the BrightWall being delivered as well. Its shows that you guys try to make things right. Brendan needs a raise (and a new 4" hole saw for his truck). You can consider me a happy customer again. Thanks again for checking in. Tom

Thomas M. of Seymour, CT
Friday, October 14th

We are so excited we finally had Basemenet Systems come out to our house and figure out the problem. The sales guy, Kevin was really great. No pressure to buy. And he really knew his stuff. We knew right away that we were hiring the right company. Can't wait to watch the rain and know I have a dry basement.

Susan S. of Seymour, CT
Friday, August 10th

Tyler performed work for us in February and I was very impressed him.

Theresa P. of Seymour, CT
Wednesday, February 20th

The two employees came to my home approx. 3-4 weeks ago. If I am correct, Luke was in training and Jorge was his trainer. I can not tell you how impressed I was with Jorge, he was professional , friendly and couldn’t have done more to keep me in the loop on what he was doing. He went above and beyond my expectations especially with COIVD, being covered and sure he asked permission to enter my basement. Seldom do you find someone so compassionate and professional. As far as Luke, he too was kind and explained what he was doing the whole way through. From a new employee perspective I think you have a great NEW employee and if he is under Jorge’ direction, you will have another great employee. I want to thank them for work well done and for being so kind while doing it. If you have the ability to provide some kind of official Company accommodation, please do, as they are terrific at what they do

Shirley G. of Seymour, CT
Monday, December 14th

Scott Perry and Mike did a fabulous job with the installation - very professional and knowledgeable about the product and answered all questions that we had! Scott and Mike left everything in perfect order!

Nancy B. of Derby, CT
Wednesday, July 19th

I had a crack in my basement wall and your technician Steve did a great job fixing it. I am very much satisfied with your company and the work Steve did.

John P. of Middlebury, CT
Wednesday, June 7th

Everyone in your company was so helpful and knowledgeable. I am very satisfied with the work you did in my basement and you can use me as a reference.

Pat D. of Middelbury, CT
Wednesday, June 7th

I had a crack repaired in my basement but, I want a system and a SaniDry for my home. I will definitely have you come back when I am ready to do this work.

Arthur B. of Middlebury, CT
Wednesday, June 7th

I was not disappointed at all with the work done by your company. You lived up to reputation, right down to the follow up call from your office after the work was done.

Steve L. of Middlebury, CT
Wednesday, June 7th

Pleased with the work done. Please send me a reminder for the annual maintenance.

Sonnel P. of Middlebury, CT
Wednesday, June 7th

Jorge was very thorough and a great worked. I'm pleased with his service!

Nicholas D. of Middlebury, CT
Thursday, July 23rd

Ron was extra great! I would love to have Ron out for all my future jobs.

Frank C. of Middlebury, CT
Tuesday, September 8th

Total testimonials : 830

Basement Waterproofing

Testimonials for Connecticut Basement Systems

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