Testimonials for Connecticut Basement Systems

You must give your competition a run for their money. I don't know how anyone could compare with great customer service we received from you. We are very happy and our basement is dry!

Attention Scott, I purposely held off writing you this note because it's been so dry and I wanted to see what would happen in a heavy rain. We did finally get an overnight downpour and I was happy to see my cellar dry as a bone.  I am really pleased with the job the crew did. They were in and out sooner than I expected and left the cellar clean. The installations look great and I am sure they will do the job of keeping my cellar dry.  Thank you, Roxane Wilson Ps: Everyone who has seen that finished portion of my cellar has sad "wow what a great job".

Very nice and explained the system. I will request Max next year! 

A+! The experience with the call center, salesperson, and install crew was fantastic! Matt was at my house the next day, and Sergio and Justin were wonderful! I see your commercials quite often. We had some issues with sagging floors in our 200 year old home.. Matt came out and came up with a game plan.. Sergio and Justin came out and put the plan in action and they did an incredible job! Friendly, kind, put me at ease. Sergio and Justin were so professional and knew exactly what they were doing customizing the job in order to accommodate the repair. I can not say enough great things about Ct. Basement System!  

Brad was great and knowledgeable. He answered all our questions with patience.

These guys were amazing. Antonio, Manny, and Mario arrived on time and got right to work! Then they stayed well beyond quitting time to finish up the job. Everything worked out perfectly with no cement dust upstairs!!!

I have to say I had a great experience, nice job, outstanding crew and they weren't afraid to ask me questions.

During a really rainy period we did not have to wet vac and our basement remained dry. The drain they intalled at the bottom of the stairs in the hatchway proved exceptionally worthwhile.

The contractor who recommended you is a very hard to please person - so we knew you would do a great job!

Efraim was very courteous and very nice, I really liked him a lot!

I wanted to praise Mike for his polite service and technical knowledge.

I can't say enough good things about your employees. Your installation crew was incredible. They worked incredibly hard and they were extremely focused. Kudos to Patrick and his crew for their officient teamwork. They were courteous and respectful of our property. When finished, they explained the system and how it would work. 

Jesse was delightful, loved service, and want him back next year!

Amazing people you have working there. The crew did an excellent job on our basement and left it clean after.

The crew was very professional and hard working. The staff was prompt, courteous and very helpful. The salesman Greg was thorough but not pushy. The crew removed everything that was brought in and cleaned up the basement of all dirt and dust.