Testimonials for Connecticut Basement Systems

Kyle is a very competent and polite young man!

Service person---Bill--is wonderful; he serviced the dehumidified last year too. Friendly, explained what he was doing, gave me information about future work. Excellent representative of Basementy.

Jorge Rodriguez came to perform annual maintenance on my system, found that I needed a new sump pump, installed it, and cleaned up beautifully. Great man and good service. I always appreciate professionalism of staff. 

Dear Mr. Janesky, I am taking this opportunity to write and let you know you have an outstanding employee and company ambassador in your midst. You are a brilliant and successful businessman and I'm sure you know that trusted and reliable employees are the cornerstone to any business' continued success. As a single mother struggling with a new home and flooded basement, I needed a company that I could trust for value, professionalism and expertise. I interviewed several companies and then met Alex Lopez from Connecticut Basement Systems. Alex was professional, knowledgeable, thorough, thoughtful and had excellent hospitality training and communication skills. Not only did your company do an outstanding job for me, Alex went well beyond the scope of his duties and exceeded my expectations. Alex was in communication with me seven days a week to help me work through the scope of the work, the contracts and to have my work scheduled as soon as possible. Alex even came to my home on a Saturday and spent many hours of his own personal time prepping my basement in order to save me money and ensure that my job would go smoothly and efficiently the following Monday. I cannot begin to tell you how much this meant to me. Alex is an outstanding employee and a true humanitarian. As a former Eagle Scout, I'm certain you value these qualities in your employees. I too am a business professional for more than 35 years and am familiar with service and hospitality expectations, so I know I am not exaggerating when I tell you what a gem you have and hope that your company will give Alex the accolades and recognition, he so richly deserves. Your service and installation team also provided outstanding customer service and deserves to be mentioned. You have a talent for hiring excellent people in a very challenging employment climate and I offer my kudos to you and your staff. I am proud to recommend Connecticut Basements Systems and thank you for a job well done.

When we asked Diane G. from Vernon, CT how satisfied she was with the job we did for her she stated "Very satisfied, the presentation was excellent and the installation crew are very hard workers."

I heard you where the best of the best!!!

Viktor has been doing a basement refinishing for me for the past five days.  I wanted you to know that I have never had a harder working or more delightful person working for me.  He was here shortly after 7:00 each day, came in with a smile and worked solidly until it was time to leave late afternoon.  He was quiet, unobtrusive and completely respectful of me and of my home.  He explained things well to me, listened if I had a question and always explained things so that I understood them.  He took great care with his work, and I appreciated his attention to detail.  The room he built for me is beautiful!  And I was very aware of the pride he took in his work.  I would recommend Viktor without hesitation.  It was a pleasure having such a nice person in the house, and I couldn't have asked for a better worker.      

He's very great, honest, and does great work!

I chose your company because of your good reputation.  There was also a lot of information available about your products.  

We recommend tech Scott Perry for thorough, professional and courteous annual service. 

You installed a system in my first home. Great Job Again!

I was extremely satisfied with the job. The crew that came was very courteous, neat, and completed the job in a timely manner. Rick gave a detailed explanation and let me know all the options I could choose from to accomplish what I wanted to in my basement while being very courteous. The crew also did a great job cleaning up. I chose them because I knew they had a good reputation and I can see why now!

Ailton i knowledgable, articulate, and accurate. 

Dan was very thoughtful, efficient, and honest. I will request Dan for service again. 

We had the pleasure of having Allan Guglielmoni and crew worked on our basement yesterday. They did Great job and completed it in one day. The basement looks great and completely dry. I love it. Thank you Allan and crew!