Testimonials for Connecticut Basement Systems

The quality of your products is what sold me on your company. Your office staff, salesman and crew were great.

We had some stuff done about six months ago and we were extremely satisfied. We are selling our home and needed to fix two other issues - which you did and we are so happy we chose your company.

Everyday when I go thru the basement I have to pinch myself that the room is absolutely bone dry.

Your crew was so respectful and thorough.

I am so happy that I called - I have every confidence that the repair will hold and my basement is dry - thank you so much!

I like it that you customized my basement to my needs and you did an awesome job too! I am ecstatic with your company.

I was very satisfied with the job you did for us. It was nice to have a company come in and actually do what they promised, and do it in a professional and timely manner.

 They are very satisfied. Nice to have a company come in and do what they actually promise and do it in a professional manner.

I was impressed with the presentation, the information packet sent prior to the consultation. Everyone we spoke with was helpful, knowledgeable and it was an overall satisfying experience.

A fine bunch of hard working guys - I am very much satisfied with the job. It hasn't rained yet to judge the systems performance.

I have had my Basement Systems installation for a year now, and I am very happy with the results.  Your people are very well trained, polite, neat and tidy, and I very much appreciate your sending them to me. 

CT Basement installed a dehumidifier and waterproof flooring in our basement in Essex. The crew, led by Krzys, was careful and thorough.The flooring looks great. We had a small issue with removal of some previous carpeting, which was promised but could not be done after all. Mike McCarty, sales manager, was very helpful in resolving this issue to our satisfaction.

You did an excellent job! I was very impressed with your instillation crew. They were very neat and very professional and they stuck to the schedule that we outlined. Your office staff was always helpful and never too busy to answer a question. Your salesman was very thorough, knowledgeable, and easy to work with. I did my own research and looked all around to find the right company to do the job and you were the best out there.

I could not have been more satisfied with the job that was done for me. Everyone involved were very polite. The salesman was very knowledgeable and had great responses to my questions. 

The Sedona dehumidifier is fantastic! Salesman Micah Smith came to the house, did a thorough evaluation of the problems, and gave a no-pressure estimate of the work to be done. Basement refinishing will be undertaken at a later date, but for now one of the most pressing problems was the humidity (79%!). The smell permeated the 1200 square foot basement, and even after a few minutes in there, clothes and skin were clammy; the few stored items were covered in mold, and moisture and smell were seeping upstairs.   Micah described the Sedona and I had my misgivings: I hadn't researched dehumidifiers and the cost was surprising. However, I trusted him and felt comfortable making the purchase. Now that I have the Sedona and have experienced what it can do, I would pay twice as much (don't tell Larry). Within hours water was surging out of the hose that Micah had to run outside because there is no drain. I was out of the house for the rest of the day and evening, but when I returned home the smell was almost completely gone. The next day I put a five-quart container under the hose and had to empty it from time to time.   The smell is completely gone, the basement feels dry, the air is clean. I can't say enough about this amazing dehumidifier. I strongly and wholehearted recommend it!