Testimonials for Connecticut Basement Systems

solved the water leaking problem in our basement by patching the crack interior vs. exterior foundation; your company was less expensive and our foundation landscaping was not disturbed. Also, your approach made much more sense as to how to patch the crack in the foundation. Steve was terrific.

Today I had a lot of anxiety meeting Bret. We have had a lot of sales people come through our house lately for different home projects and they have not been good experiences. Today's experience was so different. I asked him how I could report our terrific visit to his supervisor, or to fill out a survey on his behalf. He was (#1)honest, (#2) didn't try to hustle us or rip us off, (#3) and handled my anxiety with humility and grace. He was everything a home sales visit should be - nonstressful! There was a stark contrast between your company and other companies, albeit not in the same business, on how your employee treated us and I believe a testimony to your business principles. So thank you for a wonderful visit.

I really am very pleased with the overall job done. The presentation on the laptop blew me away - Wow! First rate job!

Great salesman, very knowledgeable. The staff was professional from the receptionist to the workers installing the product in my home.

I would recommend you to anyone who needed this type of service. So pleased with everything. Now I am waiting to see how it works...

Two reasons I hired you and not some other company, timely manner on installation and fair prices. In fact, I will have you come back for other work that needs doing.

Val-Pak is how I initially found you. Good Job!

It wast the least invasive installation and most cost effective and you gave me a warranty - no brainer why I chose you. Your crew was fast, efficient and very professional.

The crew was very professional, neat and clean. We thought they did a wonderful job!

Your salesman answered all my questions and knew the product I was looking to install. The office staff was very knowledgable.

Except for the electric and heat, my basement is finished.  It looks wonderful! I wanted to let you know that the two young men who worked here, Micah Smith and Robert Stevenson, couldn't have been nicer.  They treated me, and everything in my house, with respect. They were polite and courteous.  They always cleaned up before leaving and left everything as they found it in the morning.  I'm not sure I've ever seen such very hard workers.  Other than a quick break for lunch, they worked steadily from the time they arrived until they left.  They were occasionally here 9 or 10 hours - not counting the hour commute each way.  The work they did was exceptional.  I appreciated how particular they were and the pride they took in what they did.  They certainly worked well as a team and obviously enjoyed working together.  I would recommend them anytime without hesitation.   You should be proud to have them represent your company.  I think, if my experience is anything to go by, Micah and Rob will be very successful in life.   I will be in touch with you tomorrow morning to find out when Joe will be here to finish up and also to finalize payment.  I'd appreciate it if you would pass this letter on to anyone you feel should see it.   Thanks so much,    Sherry

Ailton was very knowledgeable ad explained the system i detail. Will request Ailton in the future!

Ailton is professional, courteous and knowledgeable. I will request Ailton in the future! 

A crawl space under our first-floor bedroom was created when the original owners of the house put on an addition. The space had a dirt floor and vents to the outdoors. A number of years ago, we hired someone to insulate the crawl space. He installed insulation on all of the surfaces and covered it with plastic. When we checked the condition of the crawl space in the early summer, we discovered that the insulation was moldy and falling down, the vents were rotted (allowing access to the house by critters of all sizes), and the space had very high humidity. We couldn't call Connecticut Basement Systems fast enough! Just a few days after calling Connecticut Basement Systems, Stephen Machnicz came to the house, donned a hazmat suit, and crawled in to assess the situation. He explained what Connecticut Basement Systems would do and put us on their schedule. Foreman Jony and helper Cristian Fernandez took it from there. Protected by hazmat suits and respirators, Jony and Cristian hauled out loads of damp insulation, nuts stored by the critters, fur, and heaven knows what else. Once they cleared the space, they sealed off the vents and installed multiple barriers on the floor and up the walls. Part of this basement system is a heavy-duty dehumidifier. Jony and Cristian also installed an alarm that will notify us if water begins collecting as a result of something such as a broken pipe. The final step for Jony and Cristian was to spray foam insulation along the top edge of the basement system abutting the floor of the bedroom above. Thanks to Jony, Cristian, and electrician John Gromotskie, who wired the dehumidifier, we have a clean, dry, critter-free space under our bedroom. We can even use it for storage now!  

Dear Mr. Janesky,  I would like to commend David Duncan, a Service Technician who has come to my house to examine a water SumpPump that was not working very good at the time. David Duncan was very knowledgeable and from what I observed a hard worker in working on my Sump Pump system -- explaining the problem and fixing the problem. I found David to be a very honest and caring person and it is good that you have good people like David working for you. David explained everything about the system to me in a very professional manner. Again, I would like to salute David of Connecticut Basement Systems. You have a good man working for you.