Testimonials for Connecticut Basement Systems

I was ecstatic to have Tony and your company serving me; you all are so friendly! 

Jeff was personable and very professional!

He knows what he is doing, and he does his job so well. He is an asset to your company, and we would recommend CT Basement Systems strictly because of him.

I would like to thank Garfield who came to install a drain line and really thought that groundwater was not the issue. He ended up not doing any install - I called my plumber back for a second look when he indeed found a water leak. - thank you so much Garfield for being diligent, honest and aware of the actual issue.

A great technician, he was excellent!

George did a very nice job!

[Stephen] has met with us 3 times and has exceeded our expectations. My family and I agree that Stephen has gone above and beyond to be helpful. I interviewed 9 general contractors and 3 basement waterproofing professionals prior to meeting Sptehen and I felt as if these people from other companies were manipulative and self-serving. Stephen was the only person who provided information to myself/family in a way that helped me feel comfortable moving forward with our basement finishing and waterproofing project. He has a wealth of information about various options that will be helpful in meeting our needs. Stephen was a breath of fresh air and we cannot recommend him highly enough! 

Rick Raucci was amazing, truthful, knowledgeable, and truly caring. I would and I have recommended him to others. Totally solved our problem.

Tech is terrific, hardworking, and very pleasant. Give him an A! 

Yes I'm satisfied with the job and to think I never heard of you before.

Ailton has been here many times and he is a very good man. 

All the guys we dealt with from start to finish (Matt Kraus, Dan Medina, Blake and Chris and Thomas Connolly- there are several others who’s names I didn’t catch) were all true Gentlemen and we really appreciate the time and work they put in! Thanks to everyone on your staff. We really appreciate it!

Your visit to review our problem was on time and the suggestions made and explained made sense to me. We did have two other quotes. One was made after only a cursory look and I do not believe it would have worked. The other was made after a thorough inspection and was similar to yours, but recommended more coverage than you or I felt necessary. The work was scheduled and your team arrived on time and got the job done promptly and cleaned up well. When electrical work included in your quote remained undone and I suggested that I have it done along with unrelated work in the basement, your representative agreed and suggested a refund that I considered reasonable. I would not hesitate to recommend your company, and you have my permission to quote from these comments.

George was great and did a really good job. Happy with his service. 

That is what I feel now - Jeff Nelson did a wonderful presentation on his laptop he was very professional and detailed. So nice to go home everyday and see my basement DRY!