I had a great salesman come here and before that they sent me a book and product brochures and information on my saleman. I am a very happy customer.
Arthur D. of Morris, CT
Wednesday, June 7th
We chose your company because you had a competitive price and your installation process is much cleaner and neater than other companies that we checked out. We were very pleased with the work done and how the basement looked afterward. The system is working fine and the water is draining just like its supposed to be. Our basement is finally dry!
Jean E. of Litchfield, CT
Wednesday, June 7th
The presentation was great - Jeff did an awesome job.
Cristin P. of Litchfield, CT
Tuesday, October 18th
We have had no water after two big storms.
Rodman L. of Litchfield, CT
Wednesday, June 7th
The job looks terrific and the area was left cleaner than before they started. Doing research I was most influenced by the number of years you've been in business. Was very happy I picked CT Basement Systems.
Brian B. of Litchfield, CT
Garfield and his team were amazing. They did a job that looked like it should have taken a week in two days. The amount of work and the quality of the work they did was impressive.
Pat D. of Litchfield, CT
Wednesday, May 1st
I can't tell you too many times - how much I loved the crew! They were very nice and hustled.
Heidi K. of Goshen, CT
Dennis was professional and personable. He explained what he was doing and provided a review of what might be needed in the future.
Michele V. of Goshen, CT
Wednesday, May 8th
I'm Astounded! If only ALL companies gave this kind of personalized service! Keisha from the service dept. came with Tony to service my system! And...she got right on in there with him to check things out!!! You Guys Rule! Thanks So Much! I'm a client for life! Thanks, Tony! Thanks, Keisha! Oh..and thanks. Patty! Happy Holidays, Kids! Most sincerely...Jeff
G.J. O. of Oxford, CT
Friday, March 8th
Doug was very informative and offered many options from which we could choose for maximum efficiency.
Fredrick V. of Oxford, CT
Friday, July 5th
I called Connecticut Basement Systems in March of 2019 for help with my water issues in my finished basement and garage. The sales Rep Victor Abitia came to my home and saw the complete mess we had. The wall was destroyed from water coming in through the garage under the foundation and into my kitchen. Several other companies did not want to get involved with this mess. Victor put together several plans that he thought could work but my cement floors with ceramic tile caused issues. He did not give up. He called a coworker, took pictures and together they created a plan for my drainage issues. A plan was put into place and paperwork was done and a date was made for install.
The day of installation was amazing. Jose Blees the Foreman came with his helpers Jorge Rojas and Jahroume Gardner. They were friendly and very courteous. They explained everything they were going to do, and they got right to work. After 4 hours I had drains and pumps and outside drains as well, all installed in a timely manner. They were very clean and did not leave a mess behind at all. It was a stress-free project. I even had questions after they left when putting the kitchen back together and I texted Jose and he responded quickly and answered all my questions.
I highly recommend Connecticut Basement Systems.
Thank you for your service,
Allison
Allison L. of Terryville, CT
Tuesday, August 20th
I was so impressed and happy with Dan's work. He was thorough, polite, and well informed, he was amazing to represent CTBS.
Kevin W. of Ocford, CT
Wednesday, May 27th
Ismael was a really nice guy. He explained everything I needed -- overall a great experience.
Susan T. of Oxford, CT
Friday, August 28th
George was an awesome guy! He was thorough with explaining and the experience was great!