Testimonials for Connecticut Basement Systems

Don made us feel at ease with our situation while being very professional. 

I am very satisfied -- you have solved a long standing problem that needed to be fixed in our crawl space. No complaints at all. The crew leader from Bristol, CT was extremely informative and answered all questions. Larry -- he is a keeper! Don Godbout was extremely thorough and explained all that needed to be done. His presentation was excellent. There was a perfect cleanup, no debris left on the site. I love your warranty and your great advertising! 

Tony Dilonardo, from service, came to install a battery backup pump. Tony is all ACES. He took time to explain to me everything he was going to do and he showed me how it was done. He really helped me understand the workings of both pumps. I really appreaciated him taking the time. I would only want Tony to come and service my pump if that is possible. Thank you and thank you Tony!

Very impressed with pre and post follow up. Very professional and friendly. Jason has worked with me on a couple of projects. He is extremely knowledgeable. His integrity, honesty, and friendly demeanor is what has me coming back for all home based projects. Jason - a genuine guy - you can trust in what you are getting.

Jorge is delightful and I want him back every year for annual maintenance. 

William was very thorough and helpful. Pointed out a leak in the water main and am very grateful. 

He was great and helpful!

David was really kind, understanding, and so knowledgeable. I'm so happy with the service and I can't say enough positive things about the crew that came to help me. 

The crew came a 9am today and have been working feverishly in my basement. They’re very professional and keeping me aware of the process. Thank you so much for your support.

Ryan was wonderful! He was amazing! A very, very kind man! 

If someone in the future who needs basement work done I would recommend CT Basement Systems.

polite and professional staff.

Excellent work done...

Dear Mr. Janesky:   Most people will write to complain but few take the time to say thank you and acknowledge a job well done, which is the purpose of this letter.   I am a resident of Far Mill Condominiums in Stratford. On Thursday, January 16th, Basement Systems came to my unit to correct a water problem. It was handled through Imagineer's, our property management company. However, I want to comment on my behalf that this job performed was a "class act". It was obvious that the Senior Forman, Krzystof Wilk, and his two co-workers cared about what they did...They had pride in their work. Water in itself is disruptive. I was apprehensive about the work being done. I feared the disruption as well as what to expect. Your company takes great pride in what they do and kept the disruption to a minimum. As the owner you should be proud!   I am a volunteer in the office for the past eight years at the Valley United Way so I know well about your reputation and all that you do for the community. On Behalf of myself, I want to personally say thank you. As a volunteer, I am always told by the Valley United Way that I make a difference - well you made a difference in my life. For that I am most thankful.    Please extend my thanks and appreciation to Krzystof and his staff.

Hello, and thank you for your business. I had called a while ago, complementing your workers from the job they did at our home. We were amazed with their work, cleanup, and results. Thank you again! I've just wanted to remark on your Service Technician Brendan Murray who came exactly at the time he said and again did what had to be done, and again it was neat and clean. We just are amazed at your staff and how they come, do their job, clean up, and finish. We will not have any problems referring your business to anyone who can use your work. Thank you again!