Testimonials for Connecticut Basement Systems

Dallas was great. Arrived promptly, communicated well, and explained everything in great detail. He went above and beyond to make sure we were satisfied and happy.  

Ismael was very professional did a great job and will book next appointment with him. 

Absolutely loved loved loved John and his service in handling the situation. 

The company and it's Reps were very professional.  They got back to me promptly and answered all of my questions.  The Rep explained the process thoroughly and showed me what was going to be done with state of the art computer presentation. The crew Manager took the time to explain everything that was being done.  The crew was very respectful and conscientious about working in the basement area.  I was amazed that they were very through in cleaning up.  

Ailton was wonderful, very personable and friendly. I will request him from now on down the line. He made the experience great.

Al is the best!

My sister and I wish to compliment your company on the fine representative you sent to our home to discuss our wet basement problem, Rainer Finke. He fully discussed and explained what would be required to solve the problem. He was very patient in answering questions from two elderly ladies with somewhat limited knowledge regarding a problem of this nature. For some time we have been under great stress with this situation, but Mr. Finke, eased our fears by fully explaining what had to be done and what equipment would be required. We also appreciated his sense of humor.

My partner John and I are real estate developers in the Bridgeport area and are more than happy to recommend CT Basements. Our representative Gary Meglino and the entire team at CT Basements Basements from start to finish were real pro's and remarkably got our waterproofing project completed in just 24 hours from when we signed on don't hesitate.  

I am 100% satisfied with the job done by Connecticut Basement Systems. The office staff was wonderful. Pat's crew was amazing, as was the cleanup.

I cannot say enough good things about Bill. He is professional, personable, nice, and all around a great person and worker. I'm so beyond happy with my basement, and I love the work done by CTBS!

Don made us feel at ease with our situation while being very professional. 

I am very satisfied -- you have solved a long standing problem that needed to be fixed in our crawl space. No complaints at all. The crew leader from Bristol, CT was extremely informative and answered all questions. Larry -- he is a keeper! Don Godbout was extremely thorough and explained all that needed to be done. His presentation was excellent. There was a perfect cleanup, no debris left on the site. I love your warranty and your great advertising! 

Tony Dilonardo, from service, came to install a battery backup pump. Tony is all ACES. He took time to explain to me everything he was going to do and he showed me how it was done. He really helped me understand the workings of both pumps. I really appreaciated him taking the time. I would only want Tony to come and service my pump if that is possible. Thank you and thank you Tony!

Very impressed with pre and post follow up. Very professional and friendly. Jason has worked with me on a couple of projects. He is extremely knowledgeable. His integrity, honesty, and friendly demeanor is what has me coming back for all home based projects. Jason - a genuine guy - you can trust in what you are getting.

Jorge is delightful and I want him back every year for annual maintenance.