Testimonials for Connecticut Basement Systems

Rob was prompt, professional, informative, and personable. Peace of mind. 

Your crew arrived here on schedule to install the system, and they finished the job well within the estimated time. I salute the crew as masters at their work. For the first time in eighteen years in this house, the basement was dry. I'm sure that this is no surprise to you, but it sure gave me a good feeling and makes me regret that I didn't have this done years ago. The Service & Production Department was quick to re-schedule our planned installation date from the originally set time when I called with a conflict. You may recall that we are involved in a number of major home repair projects as I write this letter, and I wish my other contractors had gone to your school on how to conduct business. My thanks to all your associates. Best wishes and keep up the high standards that you obviously work hard to maintain.

We just experienced a recent deluge of rain and not a lick of water anywhere. Prior to your system, our basement would have flooded. Great Job! You can definitely use me as a reference!

Our experience with CT Basement Systems from the start was very comfortable. The sales rep, Mr. Gibson, made us feel at ease with our decision. In no way did he apply pressure to get the contract. His presentation was excellent, and he showed us each step of the way on his computer. As for your workers, they arrived on time and worked extremely hard. They finished the job in one day, as stated. They cleaned up everything when they were finished, and before they left, explained everything to us. We are very satisfied with the job CT Basement performed. Everyone I spoke with at the office was very professional and polite. I thought the price we paid for this job was very fair. Now, I'm waiting to see if this works!! Where's the rain????

I am very satisfied with the job you did for me.  Your installation crew was terrific.  

Two years ago, we hired Basement Systems. A friend told us about them. We were happy with their presentation and recommendation. We've had water in our basement for many years and we want to get rid of it. Plus we thought somewhere down the road we'd put our house up for sale, which is now and we want to make sure it was dry. We had a great experience and I would definitely recommend them.

Just  quick follow up- your team came out. They sent the force 3 men, 2 in training but they all worked well. Just wanted to say thank you and it is easy to work with you and your team. 

Jamin worked extremely hard and I'm very impressed. My system is an older one, and I'm really happy it's still going strong. 

I was beyond pleased with my service. Cartrell was fantastc and I LOVE this company!

I was wowed by Johnny's service! I've never had a tech from any other company as nice and thorough as him!

Very polite and sweet. Explained the service to me and I'm so happy with Jesse. I want him back next year!

Ailton Dos Santos did an excellent job to replace our mouse chewed cable and back up pump! He was very knowledgeable on the whole system and was quick an efficient in his repair work! Can't thank him enough!

Ailton was the best!

Very happy with Jesse's responsiveness and professionalism. 

Steve was courteous, helpful, and informative. He's the best!