Testimonials for Connecticut Basement Systems

I reviewed many companies before making my decision. The one statement that stood out was that they warranty their work. I had my work done, feeling great that more rain was coming. I was upset to find water coming in one area of my basement. I called, they came out and fixed everything! Keeping their word of what they would do is what I was looking for. I never got a run around.

I was very pleased with the work that Connecticut Basement did on my basement. They did it all in one day. I would recommend them to anyone. - Thomas Pope

Very hard working crew and very personable.

I am very much satisfied with the job done on my basement. Thank you.

You asked for two reasons why I chose your company - first your reputation, presentation, willing to do what I wanted done and the price. Your salesman wasn't pushy and he did a really great presentation. I really appreciated that the crew was well trained, professional and courteous.

but, we chose you because - when it came time to review and sign the contract, Bruce ensured that we received the contract in a timely manner based on our on-site meeting. It was a great experience and I am pleased with the outcome.

very pleased with everything - I was treated very well by your entire staff.

Not only was the problem resolved in a timely fashion but we were very impressed with the professionalism of your Quality Assurance Manager, Jason Wood. Mr. Wood met with me and my husband and quickly identified and outlined a resolution to the problem. It was handled expeditiously and professionally. I wanted to commend Mr. Wood on his dedication and determination to resolved the matter while ensuring quality workmanship as well as a very satisfied customer. Since the work was completed, the solution is working well. Please extend our thanks to Mr. Wood as well. I wish you and your staff a Happy, Healthy, and Prosperous New Year!  Sincerely, Lucy D. - Monroe, CT

Jorge was really knowledgeable and did a phenomenal job. He explained everything. He's a real good guy!

Steve did a great job and explained everything so well. I'd love to have him back for future service!

Very nice! Happy to get a new pump, Dan O. for annual maintenance going forward!

Rob was prompt, professional, informative, and personable. Peace of mind. 

Your crew arrived here on schedule to install the system, and they finished the job well within the estimated time. I salute the crew as masters at their work. For the first time in eighteen years in this house, the basement was dry. I'm sure that this is no surprise to you, but it sure gave me a good feeling and makes me regret that I didn't have this done years ago. The Service & Production Department was quick to re-schedule our planned installation date from the originally set time when I called with a conflict. You may recall that we are involved in a number of major home repair projects as I write this letter, and I wish my other contractors had gone to your school on how to conduct business. My thanks to all your associates. Best wishes and keep up the high standards that you obviously work hard to maintain.

We just experienced a recent deluge of rain and not a lick of water anywhere. Prior to your system, our basement would have flooded. Great Job! You can definitely use me as a reference!

Our experience with CT Basement Systems from the start was very comfortable. The sales rep, Mr. Gibson, made us feel at ease with our decision. In no way did he apply pressure to get the contract. His presentation was excellent, and he showed us each step of the way on his computer. As for your workers, they arrived on time and worked extremely hard. They finished the job in one day, as stated. They cleaned up everything when they were finished, and before they left, explained everything to us. We are very satisfied with the job CT Basement performed. Everyone I spoke with at the office was very professional and polite. I thought the price we paid for this job was very fair. Now, I'm waiting to see if this works!! Where's the rain????