Testimonials for Connecticut Basement Systems

Very pleased! The crew was professional and knowledgeable. 

We were overjoyed with Johnny's demeanor and service! He's a star employee!

Jorge is a great asset to the company and he's a shining star! 

We are very pleased with our experience using Basement Systems for the water problems we had in our home. The initial visitation supplied us with a proposal to remedy the situations (2 different locations) which we were most happy with. The actual work was done in a most efficient manner and up to date, we are satisfied with the results. The remedies were completed last summer, and we have no problems as yet. We are waiting until the spring rains are finished to determine if the solutions provided are finally solving our problems.

I reviewed many companies before making my decision. The one statement that stood out was that they warranty their work. I had my work done, feeling great that more rain was coming. I was upset to find water coming in one area of my basement. I called, they came out and fixed everything! Keeping their word of what they would do is what I was looking for. I never got a run around.

I was very pleased with the work that Connecticut Basement did on my basement. They did it all in one day. I would recommend them to anyone. - Thomas Pope

Very hard working crew and very personable.

I am very much satisfied with the job done on my basement. Thank you.

You asked for two reasons why I chose your company - first your reputation, presentation, willing to do what I wanted done and the price. Your salesman wasn't pushy and he did a really great presentation. I really appreciated that the crew was well trained, professional and courteous.

but, we chose you because - when it came time to review and sign the contract, Bruce ensured that we received the contract in a timely manner based on our on-site meeting. It was a great experience and I am pleased with the outcome.

very pleased with everything - I was treated very well by your entire staff.

Not only was the problem resolved in a timely fashion but we were very impressed with the professionalism of your Quality Assurance Manager, Jason Wood. Mr. Wood met with me and my husband and quickly identified and outlined a resolution to the problem. It was handled expeditiously and professionally. I wanted to commend Mr. Wood on his dedication and determination to resolved the matter while ensuring quality workmanship as well as a very satisfied customer. Since the work was completed, the solution is working well. Please extend our thanks to Mr. Wood as well. I wish you and your staff a Happy, Healthy, and Prosperous New Year!  Sincerely, Lucy D. - Monroe, CT

Jorge was really knowledgeable and did a phenomenal job. He explained everything. He's a real good guy!

Steve did a great job and explained everything so well. I'd love to have him back for future service!

Very nice! Happy to get a new pump, Dan O. for annual maintenance going forward!