Testimonials for Connecticut Basement Systems

I had a great experience with Sam. He did an annual maintenance on a very active system. He was personable, efficient and thorough.

Ailton was an absolutely charming guy and on his game! He is very accommodating and thorough!

At 3:30 AM On January 25, 2019, our alarm for my brother's basement system was ringing loud. The pump system was not operating and it was getting ready to over-flow. We called Connecticut Basement Systems and asked for "emergency - after-hour - services." Bruce came and saved the day! Our pump system had to be replaced.  No one wants to go to work at 3:30 AM. Bruce came and could not have been more helpful and understanding. We were not happy about the pump system going, but Bruce was able to replace the system and he did it with a smile. A very special thank you to Bruce Toth. 

Scott was prompt, efficient, clean, and courteous. All around, I had a great experience with the company. 

George was prompt, efficient, clean and courteous. It was an all around good experience. 

I was very pleased with Dan's care and attention to the job. The lawn looks wonderful, I loved the entire experience!

Dan was very polite, timely, and professional. 

Loved Jorge's service and I will only request him in the future! 

Ron was very professional, punctual and fixed our issue. 

Dean was so polite and professional. and I knew I needed to leave him a glowing review to show my appreciation. 

I'd like to request Ron for all future visits. I'm very happy not to have any more water and it's very likely I'm going to purchase more products later this year!

"We were amazed at how fast & organized the job went. You could not even tell anything had been done. It was fantastic and the cement was done perfectly." We asked Agatha D. from New Haven, CT how satisfied she was with the job we did and she stated "Beyond all expectations, the installation crew was incredibly efficient, well informed and NEAT!

I am very satisfied with the job. Your installation crew was efficient and reviewed everything with my son. Your office staff was helpful and polite. And your salesman Rainer Finke was was very thorough and polite. I was recommended to use your company by a good friend of mine.

I have worked with many contractors over the years in my line of work, and your services far exceeded my expectations based on previous experiences. 

Bruce and Marz were amazing and professional -- very informative!