Testimonials for Connecticut Basement Systems

My tech, John Landry, is very knowledgeable and efficient! Comes in does his work and explains if anything needs to be changed.

Mike did a great job explaining what the issue was and resolving the problem! You have a good employee in Mike Furlo!

I inherited a CT Basement sub-pump when I moved into my home, in 2011. The service I've received from CT Basement Systems ever since has been fantastic, including my regular maintenance check up performed today (11/22/19) by Justin Jaffer. The team shows up on time; assesses my system honestly. Twice before I've been advised to upgrade; each time, the service technician was right. But they don't harp or harass you into buying extra services or replacement units: like Justin did today, the techs show you the issue, explain the solution, price it out, and leave you to decide. I appreciate CT Basement System's expertise and honesty.

100% satisfied. My basement is BONE DRY! The installation crew was great -- all real pros. Love the new windows and they did a great job on clean-up. This is the 3rd time and the 3rd house we've used your services, and every single time the job was great! Thank you, I will call again!

My technician was prompt, insightful, very thorough, polite, and explained the whole system! 

I was extremely satisfied with the service! Prince was lovely.

I met John Landry when he came to perform annual maintenance on our sump pump. John is extremely conscientious, polite, personable and a true professional. He is an asset to CT Basement Systems! John re-sealed our window well covers as well as cleaned debris that had made its way in the well. He payed close attention to every single detail of correcting the problem that we experienced. Outstanding! Extremely neat. Everything was cleaned up and left just as the area was found.

I want to thank Bruce Toth, the Service Tech! He did an awesome job! He was on time, he explained everything he was going to do. He even gave me a tutorial on how the system works, and he answered all my questions! Bruce is a real professional!

Amazing. I love the result--beautiful work. Eamon Carty, the project manager was a joy to work with--knowledgable, kind, went out of his way to make sure things happened smoothly and the job was done right. Kudos also to Sheldon, the foreman, Mike the electrician, and Todd who handled the plumbing.

Basement Systems performed work in both my current and previous home. In my previous home they installed a perimeter drain and pump system to correct a basement water problem that developed when the home’s  foundation waterproofing broke down. Their solution completely solved the problem, and the service was outstanding. In fact I use that experience in public speaking engagements  as an example of exceptional service.  From the problem assessment and   estimating process to  the system  installation and spotless clean up their work was outstanding. In my current home Basement Systems installed a similar but more elaborate system. They also sealed the houses crawl space. In both cases the work and experience was as good or better than my initial experience with the company. Most recently Dr. Energy Saver insulated my current home’s  attic with spray foam insulation after a roof  ice damming problem caused about $90,000 worth of interior damage. Dr. Energy Saver evaluated the cause of the ice damming and determined that heat loss from the attic was melting snow on the roof which then froze at night when the temperature dropped causing ice to form on the roof. The ice prevented water from draining off the roof which then backed up and into the house. By spraying foam insulation on the underside of the roof and the walls of the attic Dr, Energy Saver stopped the heat loss and resulting ice damming. An extra bonus is that the insulation reduced my heating and cooling  bills by at least 1/3.    My experience with both Basement Systems and Dr. Energy Saver was far better than any other  contractor or home service provider I have used before, and I recommend them both to you highly!  

Justin is a great employee. He was nice, thorough, explained everything to me and offered recommendations. An overall great guy. 

Hi Cary - I just wanted to touch base with you.  The foundation crack was filled yesterday, and I apologize for not remembering his name, but the man who came to do the work was WONDERFUL.  He was very pleasant and communicated everything prior to starting the work, and did a very thorough job.  He showed us the finished product and asked if we had any questions.  He cleaned up everything when he was done and I am thrilled that we won’t have water pouring in anymore!The crew here today to put in the drainage system is led by Alan Guglielmoni and again we are very pleased with how this project is going.  Alan explained what he was going to do, answered questions we had, and set up plastic sheeting to protect the surrounding areas.  I’m shocked at how little dust was created!  Alan is clearly a professional and we are so happy to have him working on our house.  They are not yet finished, but I’ve been checking on the progress and I am so impressed with how this project is going that I wanted to send you a quick note to say thank you for everything.  From the initial meeting to the loan process to the actual work being done: we are very happy we went with Connecticut Basement Systems.  Thank you for everything!Please feel free to use us for references if future clients have any questions!Thanks so much,Katie Hagen

What a great young man! Very knowledgeable, helpful, and so nice. I can't say enough!

Ron was beyond exceptional and an incredible asset to your company. Friendly, knowledgable, and a hard worker for sure! Please tell the company that Ron is an A+ worker! 

Tonya Dzwonkowski reached out via email and by phone a number of times and she always seemed really polite and friendly! Unfortunately, due to my own schedule I didn't get the chance to talk to her but that wasn't for her her lack of trying! That was on me. She seemed very nice and even though I didn't get to call her back, I felt as though if I needed something she would have been very open and willing to help with whatever questions I might have had!