Testimonials for Connecticut Basement Systems

Your visit to review our problem was on time and the suggestions made and explained made sense to me. We did have two other quotes. One was made after only a cursory look and I do not believe it would have worked. The other was made after a thorough inspection and was similar to yours, but recommended more coverage than you or I felt necessary. The work was scheduled and your team arrived on time and got the job done promptly and cleaned up well. When electrical work included in your quote remained undone and I suggested that I have it done along with unrelated work in the basement, your representative agreed and suggested a refund that I considered reasonable. I would not hesitate to recommend your company, and you have my permission to quote from these comments.

George was great and did a really good job. Happy with his service. 

That is what I feel now - Jeff Nelson did a wonderful presentation on his laptop he was very professional and detailed. So nice to go home everyday and see my basement DRY!

The crew did a great job and very tidy. Can't wait for the rain now - I never thought I say that. Thanks.

The entire staff at Basement Systems was excellent, this is the best experience with a contractor I have ever had. Thank you!

Satisfied with the work done. I would be happy to be a reference.

I am so happy with the installation! I just looked over the work and it actually far exceeds my expectations, I have never seen my water pipes dry under there in the 15 years I have been here, and the dehumidifier has only been going for a few hours so far! The installation looks great and high quality. The crew you sent was very professional, judging by their work, so glad we got the full package. I have high hopes for a waterproof floor this winter because of the sealing, you can use me as reference for anyone who asks about your services.

Signed a contract and Ferdinand was very proffesional and a gentleman.

I loved George's services! He's an asset to the company. 

Very impressed with Steve's service! 5 Stars!

I was very impressed with the tech. Bill was very knowledgable, polite, and courteous.

The three gentlemen that came out were amazing. They worked well together, evaluated and installed. They were very professional and kind. They insured that everything was protected from start and cleaned at finish. This is an amazing crew of installers.

Your service technician by the name of Drew was such a wonderful and courteous young man. He was very respectful of my home, he was an excellent excellent technician. I commend him very highly.

Overall excellent experience.  I chose your company because of the professional presentation of your sales staff.  

Dan was very respectful and very knowledgeable. He left the area cleaner than when he came. Will request Dan in the future!