Testimonials for Connecticut Basement Systems

We have a wet basement and purchased waterproofing and a foundation repair from Basement Systems. They were considerably better quality, and had a more thorough treatment. The other company that gave us their estimate didn't address everything and didn't understand the problem. The service was done in two stages. The installation crew was very courteous and explained things to us. Glen whom we worked with to get the estimate and evaluation was helpful. He customized what we needed and prioritized some of things to do. Our basement is a lot drier now and we can tell almost immediately that the floor wasn't as bouncy, just by the way the doors shut. The work took effect fast.

One day. the furnace repair man told Priscilla T. that he was unable to service the furnace located in the basement of her New Canaan, CT home, because there was water in it. Having had a very positive previous experience as a Connecticut Basement Systems customer, in her previous home, Priscilla didn't think about calling anyone else to fix the basement in her new home. She knew she could count on great products, great service and the best warranty in the business. "Besides the wonderful products from Basement Systems, the thing that impressed me the most was the the quality of the people. From the time you call on the telephone, to the design specialist, on to the man who came out yesterday to service and for yearly inspection. Everybody is extremely courteous, very high quality people, and that makes a big difference."

I am completely satisfied with the installation and the way the system works. I chose you for the job because you had good promotional materials and a great sales representative. He was very clear and helpful.

I think your crew is professional and courteous. I am very satisfied with the job performed.

Great job - I am pleased! Your staff is very friendly and the installation crew was very good.

I got the referral from a builder I know and he said you have the best products and services. Boy was he right - nice crew, great staff, very good presentation by the salesman.

The crew was very considerate and helpful - I am satisfied with the work done.

Salesman was very good and not too pushy. The installation crew was so professional and I am satisfied with the job done.

So far - so good! My neighbor referred your company. Very good presentation from the Sales Rep - Rainer. Very good installation crew - they were prompt, courteous and neat.

Kryz Wilk was an absolute pleasure to work with! I would recommend he and his crew to anyone! They did an excellent job, cleaned up nicely afterwards, and were so pleasant and helpful! I wish all of them the very best and congrats on a job well done!

Jeff was very good and his experience shows. He was there early in the morning. He calls ahead, takes his time, and is very effecient. Thank you so much for sending him out. 

Thank you for helping us recover from our basement flood. The new battery couldn't have come at a better time. It was installed Thursday and, when the snowstorm knocked our power out Saturday afternoon, kept the backup pump running until power was restored Tuesday night. I appreciate the fact that you not only read my letter but repsonded to our concerns.

I am extremely satisfied with the job Connecticut Basement Systems did. Not only was the crew professional, friendly and courteous they were very meticulous with the clean up job. From start to finish, everyone was pleasant, professional and knowledgeable. The office staff was always quick to assist me, all questions were answered promptly. I was referred from friends who are completely satisfied with their job, even years later.

Great job - very happy with the system installed.

Great product, marketing and service. Overall very efficient and we are very satisfied.