Testimonials for Connecticut Basement Systems

I am extremely satisfied with everything that happened, start to finish. I felt my initial consultation from you was informative, honest and efficient. In the interim, I thought the communication from your company to me in terms of the steps I needed to take for prep and install was exceptional and as a result I was fully prepared (probably overly so) for the crew to come in and do their work. And finally, yesterday's install. I wouldn't have believed that they finished it in one day unless I saw it with my own eyes. The quality of their work was fantastic, so it seems so far at least after 12 hours, and they were extremely friendly when I bugged them with questions. Even as they were leaving well past 7pm, they even were courteous enough to sweep and clean the basement steps on their way out. Small details like that speak volumes in terms of the quality of work and care that was taken on the big stuff.   For what can be - I'm sure- a usually stressful situation for both you guys and the homeowner based on the labor and cost involved, I thought CT Basement Systems handled it with empathy and beyond professionally.   Based on my experience, I will absolutely recommend you to anyone, and will absolutely use you again if any further upgrades or repairs are necessary.

I'm extremely happy with Brandon's visit! I would use your company again in a heartbeat!

Doug is wonderful!

Cary, I can truly tell you were a business owner for many years, your professionalism is incredible. Thank you for all of your help and for sharing your basement knowledge.

We are in the process of selling our home and the prospective buyer had an inspection done and the inspector pointed out 11 cracks in the basement walls which we agreed to fix. It was difficult to find anyone available to come after the recent storm . One gentleman came and gave us a price for the work. We felt we should get another opinion which was not easy as everyone was booked out until January. When I called Connecticut Basements Systems, they were booked out as well but we were fortunate that one of their representatives , Chuck Stofko, was working in the area that day and willing to take time out and give us his opinion . To our surprise he informed us that there were only two cracks that needed to be addressed. He also took the time to make a video explaining everything to our buyer who was unable to be here and said he would make himself available to him if he had any further questions or concerns. We were so impressed by his knowledge and ability to clearly explain everything to us and the procedure used in the repairs. We were prepared to fix all the cracks found by the buyers inspection were it not for Chuck Stofko and his expertise and honesty. He went over everything and made us feel confident with the procedure and understand why the 2 cracks needed repair and the others were nothing of concern as they were just settling cracks on a home that is 18 years old. We feel so extremely fortunate and grateful to have had Chuck come to us and relieve the stress we were feeling about getting the job done properly. Will recommend him and this company to anyone in need of basement work.

I want to commend your crew.  They worked diligently and so quietly.  They left the basement floor clean and clear of all debris.  

Dear Larry, On August 5th Josh Gomer and Raymundo Munguia come to my home to install Clean Space. I want to commend Josh and Raymundo. These two young men worked diligently and so quietly. Before they left they swept the basement floor and left it clean and clear of all debris. I left you a telephone mesage on August 5th, but wanted to write this letter which i hope you will share with them. Thank you again, Diana

Thank you for sending Jorge Rodriguez to perform our sump pump maintenance.  He was very professional and spent quality time working on our pumps with clear explanations.  We will follow up at a later date with our dehumidifier.

Rob Anderson is a true profession! Courteous and competent!

Prince was a pleasure to have at our home. He explained everything he was doing in detail and answered any questions I had.

Bruce is excellent! Very professional and thorough! 

I just wanted to let you know that Alycia was wonderful in her support today. i had questions that she answered succinctly and with a great attitude. Thank you

Jorge is incredible! He went above and beyond. You have a great technician. Thank you!

I had a great experience with Lawrence. He's a fantastic representation of your company. 

Brandon was knowledgeable, wonderful, and so professional.