Testimonials for Connecticut Basement Systems

My annual maintenance was so impressive. Steve was very nice. I'm super happy with the service. 

George was the best! Super friendly and knowledgeable! Maria was also extremely helpful when I called! Thank you for your great service!

Loved how thorough Bruce was and how he explained everything. 

Johnny did an exceptionally good job and was very friendly. I loved the service, product, result and our worker! Thank you.

Jamin was great! He explained what he was doing and was very complete in his maintenance of the sump pump and the dehumidifier!

Jesse is super knowledgeable and was able to answer my questions. Super guy and I would hope to have him for next year’s maintenance visit.

Prince was great! The customer was very happy!

I returned from vacation only to find my basement flooded. I called several water-proofing companies who rudely in "invaded" my home and tried to sell me a job, ranging from $7,000 to $24,000. Only Basement Systems acknowledged that my problem was not an outside problem (it came from a broken water-heater!) and suggested minor, but worthwhile improvements. These were done (with a minor glitch: the ordered part did not fit and had to be reordered!). But I was very pleased with the company and its representatives and can recommend their services.

If you are considering a basement waterproofing system, this is the company to choose. They could not have been more professional or efficient. My sales rep, Layne, was awesome. He was easy to work with and went through every detail from the system, from cost, to expectations for installation. The crew was great, they came on time, worked efficiently and were very pleasant. The cost was very reasonable for a system so comprehensive and the were straight forward with pricing, no pressure or pricing games. Connecticut Basement Systems is a company I happily recommend.

The four men were so nice and really worked hard.  They were excellent fellows and did a really neat job.  Thanks again for everything.

  I wanted to let  you know how pleased I was with the crew you sent to my house.  They were courteous, professional, and thoroughly competent.  That ugly crawl space has been transformed and Marcio even installed the same material on the lower part of the walls in the basement itself.  They didn’t have to remove the stairs so that saved me the added expense of a carpenter.  So far I’m thoroughly satisfied and can’t wait to go down to the basement after the next heavy rain and not walk into a puddle of water.  I will happily recommend Connecticut Basements to anyone in need.

Your salesman was friendly and knowledgeable without being overbearing. I am also impressed with your commitment to how your customers feel about your company.

The experience was a really good one. Pleasant, knowledgeable crew, office staff. Thank you.

Ed did a great job presenting the solution. Steve did a great job and the wall doesn't leak anymore!

The crew leader Angel, deserves to be commended. He is an asset to your company.