Testimonials for Connecticut Basement Systems

I loved my annual maintenance with Prince last year! I am very happy with the service and system!

I loved my annual maintenance with Mike Furlo! I am very happy with the service and system!

Alberto was VERY thorough. Alberto was GREAT!!!! Listened to our questions, and answered them in a way we could understand. He knew his job and did well!!!

Mike was terrific, very helpful, and patient. Very happy with the system. 

Attention Scott, I purposely held off writing you this note because it's been so dry and I wanted to see what would happen in a heavy rain. We did finally get an overnight downpour and I was happy to see my cellar dry as a bone.  I am really pleased with the job the crew did. They were in and out sooner than I expected and left the cellar clean. The installations look great and I am sure they will do the job of keeping my cellar dry.  Thank you, Roxane Wilson Ps: Everyone who has seen that finished portion of my cellar has sad "wow what a great job".

Brad was great and knowledgeable. He answered all our questions with patience.

These guys were amazing. Antonio, Manny, and Mario arrived on time and got right to work! Then they stayed well beyond quitting time to finish up the job. Everything worked out perfectly with no cement dust upstairs!!!

Efraim was very courteous and very nice, I really liked him a lot!

I can't say enough good things about your employees. Your installation crew was incredible. They worked incredibly hard and they were extremely focused. Kudos to Patrick and his crew for their officient teamwork. They were courteous and respectful of our property. When finished, they explained the system and how it would work. 

Jesse was delightful, loved service, and want him back next year!

 They are very satisfied. Nice to have a company come in and do what they actually promise and do it in a professional manner.

I have had my Basement Systems installation for a year now, and I am very happy with the results.  Your people are very well trained, polite, neat and tidy, and I very much appreciate your sending them to me. 

CT Basement installed a dehumidifier and waterproof flooring in our basement in Essex. The crew, led by Krzys, was careful and thorough.The flooring looks great. We had a small issue with removal of some previous carpeting, which was promised but could not be done after all. Mike McCarty, sales manager, was very helpful in resolving this issue to our satisfaction.

You did an excellent job! I was very impressed with your instillation crew. They were very neat and very professional and they stuck to the schedule that we outlined. Your office staff was always helpful and never too busy to answer a question. Your salesman was very thorough, knowledgeable, and easy to work with. I did my own research and looked all around to find the right company to do the job and you were the best out there.

The Sedona dehumidifier is fantastic! Salesman Micah Smith came to the house, did a thorough evaluation of the problems, and gave a no-pressure estimate of the work to be done. Basement refinishing will be undertaken at a later date, but for now one of the most pressing problems was the humidity (79%!). The smell permeated the 1200 square foot basement, and even after a few minutes in there, clothes and skin were clammy; the few stored items were covered in mold, and moisture and smell were seeping upstairs.   Micah described the Sedona and I had my misgivings: I hadn't researched dehumidifiers and the cost was surprising. However, I trusted him and felt comfortable making the purchase. Now that I have the Sedona and have experienced what it can do, I would pay twice as much (don't tell Larry). Within hours water was surging out of the hose that Micah had to run outside because there is no drain. I was out of the house for the rest of the day and evening, but when I returned home the smell was almost completely gone. The next day I put a five-quart container under the hose and had to empty it from time to time.   The smell is completely gone, the basement feels dry, the air is clean. I can't say enough about this amazing dehumidifier. I strongly and wholehearted recommend it!