Testimonials for Connecticut Basement Systems

Rob was amazing and happy to help her get an appointment. 

Tech was very nice and loved having him do maintenance. 

I was very happy with Dan's work and will continue to work with him again. The entire experience was extremely pleasing.

Prince's customer service was a 10!

Outstanding job, amazing! Praises his (Ryan's) work! 

From the initial contact with Basement Systems to the completed project everything was handled in professional manner. The workers were courteous and cleaned up after themselves. No debris was left lying around. I had some extra questions and they returned my calls and e-mails the same day. We have since contracted with them for Basement finishing as well.

I want to take this opportunity to thank you for the work your staff did. I have had a minor water problem for 38 years. Having read your ads and comparing sales pitches from competitors, we decided to have you waterproof our basement in North Branford. With the harsh winter and Hurricane Irene, we had not one drop of water. We had the pleasure of hearing the water being expelled to the outside. What a relief this is. A true testimonial to this product and workmanship.

The entire job was completed as planned. Stew was an excellent "hands on" leader of his crew. I wanted your company to do the work because I felt comfortable with the size and experience. Thank you for taking care of our basement problem. I am now preparing to turn it into a usable space.

Overall excellent experience.  

My best friend insisted I call you- and I'm happy I did. The installation crew was friendly and fast, and the office staff was efficient. Chad Achenbach was very upbeat and helpful.

I wanted to pass along some real super thanks for Kris Kelly. He went above and beyond to help me with a situation. I have a great amount of respect for how he treated the situation and helped me. That is indicative of my experience with CT Basement Systems and your division in Vermont. I have a home there as well and I have a full basement systems that you guys installed and I consider your company to be outstanding and I highly recommend them for everyone. Specifically Kris’s real support today when I needed some help. Thank you. 

I'm so happy with Ben's quick response when it came to getting a tech out to my mother's house. 

The service was amazing. Ben and John served my mother so well. John did an excellent and quick job!

Alex Lopez was amazing. He explained everything to me and even showed me videos that went over the material he educated me with. GREAT TEACHER !!!! He made me truly feel like I am making the best decision!

Very knowledgeable, responsive, and very happy with the technician.