Testimonials for Connecticut Basement Systems

I would like to commend the above referenced Service Technician, Bruce Toth, for the exceptional service he rendered on June 2, 2017. He arrived ahead of schedule, was apprised of the situation concerning my dehumidifier, (which was not working), and proceeded to repair and upgrade it, (the upgrade should have been recommended and rectified several years ago!) With one call and a couple of parts, Bruce had it up and running in no time at all, as well as servicing of the sump pump. The service was done in a timely and most efficient manner, with everything fully explained. If not a problem, I will be asking that Bruce be the Service Tech for the yearly service!!! He went above and beyond!!!  He deserves to win the “WOW! Service Award!”   Most Sincerely, Carol Siglinger  

I was overjoyed with the service!

I requested Justin and he was phenomenal! He is great as well as your company! 

I had service done by Dan and I am so thankful that he came as he found a service leak that would have cost them thousands. I am very grateful for him and your company for being so great to me over the years! 

Dan did a fabulous job! He was fast, friendly and very helpful.

Michael was excellent, polite and went out of his way to be helpful!!

I absolutely loved the whole service experience! I only want Dean back from now on.   

Catrell was really nice! He explained everything, it was a pleasant experience. Very nice guy and I will request him in the future.

Ailton did such an amazing job. He really handled my system well and was able to address all the concerns I had and made me feel really comfortable.

I am extremely satisfied! The changes required from the original proposal were handled very satisfactorily. Professional and courteous staff that really know what they're doing. The staff setting and organizing the appointment were always good. I'm impressed that I received return phone calls when I left voicemails. This is obviously a very customer-focused company. I had my older company for nearly 20 years. The comparison to my old company is a night and day improvement -- it's a relief to finally have my basement system in proper hands. Thank you! 

Bruce is knowledgeable and articulate! 

Very impressed with Bruce! Best Tech ever - professional and want him every year!

Ailton was very helpful and informative about the issue and the system!

He was professional, personable, caring and highly capable! He is the technician that I have come to trust! Grateful for Bill's expertise and experience!

Bill Caple was awesome! Very helpful!