Testimonials for Connecticut Basement Systems

Very satisfied with the job. The installation crew was great; they were professional, organized and explained everything they did.  The salesman was not pushy and he was informative.

I had a good experience with your service department. The service man that came to my house was very courteous. He did a thorough job and explained everything he was doing. I wish every serviceman that came to my house was as nice as John was.

I am 100% satisfied with the job done by Connecticut Basement Systems. The office staff was wonderful. Pat's crew was amazing, as was the cleanup.

I had Brendan out last year and I just had to have him back. He was quite the young man and was extremely trustworthy. I want him to get the credit that he deserves. 

Tony was outstanding and knew what he was talking about! 

Dan was a great Service Technician and I am very impressed with the waterproofing system.

I was quite pleased with Dan's service and I will request him again next year.

When a technician arrived at first, I was pretty frustrated. However, Bruce was able to calm me down and was extremely professional when dealing with me and made me feel better about the whole process.

I cannot say enough good things about Bill. He is professional, personable, nice, and all around a great person and worker. I'm so beyond happy with my basement, and I love the work done by CTBS!

Mike Furlo was very nice and hard working!

Don made us feel at ease with our situation while being very professional. 

I am very satisfied -- you have solved a long standing problem that needed to be fixed in our crawl space. No complaints at all. The crew leader from Bristol, CT was extremely informative and answered all questions. Larry -- he is a keeper! Don Godbout was extremely thorough and explained all that needed to be done. His presentation was excellent. There was a perfect cleanup, no debris left on the site. I love your warranty and your great advertising! 

Tony Dilonardo, from service, came to install a battery backup pump. Tony is all ACES. He took time to explain to me everything he was going to do and he showed me how it was done. He really helped me understand the workings of both pumps. I really appreaciated him taking the time. I would only want Tony to come and service my pump if that is possible. Thank you and thank you Tony!

Very impressed with pre and post follow up. Very professional and friendly. Jason has worked with me on a couple of projects. He is extremely knowledgeable. His integrity, honesty, and friendly demeanor is what has me coming back for all home based projects. Jason - a genuine guy - you can trust in what you are getting.

Jorge is delightful and I want him back every year for annual maintenance.