Testimonials for Connecticut Basement Systems

The basement looks great. Sheldon is awesome. Thanks again.

To all, Thank you for the amazing work you all contributed to getting my basement set up with drains, pumps, and a dehumidifier!! I was overwhelmed by hurricane Ida. As a recent widow, imagine my horror watching 18 inches of water come into my basement from ground water on one side and the river from the other.    I had three quotes and although your cost was a bit higher than one, the care and thoroughness of the presentation and quality of the work he showed made it an easy choice.  I am thrilled with the results.     The original installation time did seem a bit distant and I was concerned about another downpour.  However my interaction with Jen Raccio was the icing on the cake!!! She was so kind and accommodating. She reached out to me to move the scheduling of the project up by a month. Her kindness reassured me that this was definitely the right company to help me.    So far two projects have been completed and they are both of such good quality. We have a third project scheduled as a result of the excellence of the previous work and your staff.     Happy New Year and thanks Don and Jen and your staff. Best regards.

Tony came to my house to evaluate water in a section of my basement coming up between the floor boards. He spent quite a bit of time analyzing the pitch of the floor and then discovered a leaking water heater in the adjacent utility room that he thought was the root cause of the problem. Not the foundation. The water heater was replaced and the leakage and water in the adjacent room dissipated. He was quite knowledgeable!

Customer was so happy with Dallas, very knowledgable and solved the problem. 

Mr GullottiOne of your employees, Jason Wood came to our house Saturday morningto investigate a wet spot in our basement. He was extremely thorough,methodical and explained what he was doing each step of the way.  Hedetermined that the leak was not from a compromised wall in thebasement but from a busted air conditioner waste pump.  I appreciatethe fact that he did not feel compelled to sell us service that we didnot need but was able to identify the issue and then spoke directlywith the repair people from Professional Water to explain what wasneeded. Jason is a man of integrity and his actions reflect so well on yourcompany. We will always recommend Ct Basement.   Thank you. BillL

I am very satisfied with the job you did for me.  The installation crew and Design Specialist were excellent.  Your website, references and professionalism of your phone staff sealed the deal.

Dear Mr. Janesky, Thank you for sending Rainer Finke to assess my basement water problem. Within one hour he figured out the source of the water that countless other consultants, engineers and contractors had not been able to figure out in ten years! After carefully listening to my description of the problem and studying the area, he determined that the water was entering through a window that was about ten feet away from where the water was coming across the floor. However, there had never been any physical evidence of the water entering, because it was traveling down the exterior wall and across the floor behind the drywall. Because it was being held back by ceramic tile, it continued traveling until it reached the carpet, where it could flow freely. Rainer's problem solving skills and professionalism did not end with identifying what he believed the problem to be.  He was determined to test his theory, so he ran a hose by the window well and sure enough, the water did just what he hypothesized it would! Subsequent to identifying the problem, Rainer explained in detail how to solve it. I know my letter is yet another in your vast collection of testimonials, however, I learned today that they are all well deserved. Gratefully yours, Anne I.

Exasperated by a water issue that plagued our basement for over 10 years, we called in Connecticut Basement Systems. We assumed that this would be a major project involving serious foundation work. It took our rep about an hour to figure out the source of the problem and come up with a simple and effective solution. Within a month we had new sump pumps and a new dehumidifier installed. Our basement has remained dry through some heavy rain, and continues to be dry! We are extremely satisfied with CBS. From start to finish they were responsive and professional. Thank you!

So very satisfied with the job done at my home. So glad I found you in Direct Mail.

Great job - I am pleased! Your staff is very friendly and the installation crew was very good.

I got the referral from a builder I know and he said you have the best products and services. Boy was he right - nice crew, great staff, very good presentation by the salesman.

The crew was very considerate and helpful - I am satisfied with the work done.

Above average installation - very thoughtful crew.

Salesman was very good and not too pushy. The installation crew was so professional and I am satisfied with the job done.

Great office staff, great presentation and good job!