I was very pleased to receive a call the other day from Mr. David Gulliotti. He expressed interest and respect for the concerns I had shared in my letter. I am most appreciative of the final resolution you offered. It is so refreshing to do business with a company that really cares about its customers. I would not hesitate to recommend your company to anyone as I know they would be doing business with a company that has both integrity and professionalism. Again, thank you.