Bruce our salesman answered all our questions and was very patient. Heather was wonderful and the crew was very efficient. Thank you.
Maura P. of Killingworth, CT
Wednesday, June 7th
Good quality, a product that works and resonable cost.
Frank D. of Higganum, CT
Wednesday, June 7th
Val-Pak is how I initially found you. Good Job!
Stephen A. of Glastonbury, CT
Wednesday, June 7th
A crawl space under our first-floor bedroom was created when the original owners of the house put on an addition. The space had a dirt floor and vents to the outdoors. A number of years ago, we hired someone to insulate the crawl space. He installed insulation on all of the surfaces and covered it with plastic. When we checked the condition of the crawl space in the early summer, we discovered that the insulation was moldy and falling down, the vents were rotted (allowing access to the house by critters of all sizes), and the space had very high humidity. We couldn't call Connecticut Basement Systems fast enough!
Just a few days after calling Connecticut Basement Systems, Stephen Machnicz came to the house, donned a hazmat suit, and crawled in to assess the situation. He explained what Connecticut Basement Systems would do and put us on their schedule. Foreman Jony and helper Cristian Fernandez took it from there. Protected by hazmat suits and respirators, Jony and Cristian hauled out loads of damp insulation, nuts stored by the critters, fur, and heaven knows what else.
Once they cleared the space, they sealed off the vents and installed multiple barriers on the floor and up the walls. Part of this basement system is a heavy-duty dehumidifier. Jony and Cristian also installed an alarm that will notify us if water begins collecting as a result of something such as a broken pipe. The final step for Jony and Cristian was to spray foam insulation along the top edge of the basement system abutting the floor of the bedroom above. Thanks to Jony, Cristian, and electrician John Gromotskie, who wired the dehumidifier, we have a clean, dry, critter-free space under our bedroom. We can even use it for storage now!
Liz N. of Glastonbury, CT
Thursday, August 22nd
The presentation was impressive and seemed to be what i needed and the guarantee of future assistance plus the life time of the house warranty were great. I was also very impressed with your installation crew and how hard they worked especially considering how bad the weather was and they still got all the work done in one day!!!
Patricia K. of Enfield, CT
Wednesday, June 7th
I have been BRAGGING about your super successful empire, ever since I received a super large mail package about your world. Yesterday, 3 of your professional technicians came to my property to repair a garage wall extension that was sinking and creating associated problems to my 9 ft. overhang in front of my garage doors.
For the sake of my education, I watched the entire process, for the 2 hours they were here. The process was so interesting.
All the above is giving me more good reasons to further brag about all the special work that your company is involved in. Thank you for your fine services.
Ben P. of Enfield, CT
Wednesday, April 14th
Price, technique used to solve the problem and least invasive.
Jolanta K. of Manchester, CT
Wednesday, June 7th
The salesman was thorough and did not try to sell us more than we needed. Crew was quick and efficient, better prepared than others to do a better job.
Joseph L. of Manchester, CT
Wednesday, June 7th
They did a wonderful job, from the salesman that did the presentation to the crew who installed our system.
Guy C. of Manchester, CT
Wednesday, June 7th
The contractor who recommended you is a very hard to please person - so we knew you would do a great job!
Andre C. of Manchester, CT
Wednesday, June 7th
The quality of your products is what sold me on your company. Your office staff, salesman and crew were great.
Rick B. of Marlborough, CT
Wednesday, June 7th
I am so happy that I called - I have every confidence that the repair will hold and my basement is dry - thank you so much!
Maria G. of Marlborough, CT
Wednesday, June 7th
I was very satisfied with the job you did for us. It was nice to have a company come in and actually do what they promised, and do it in a professional and timely manner.
Paul/Mary K. of Essex, CT
Wednesday, June 7th
A fine bunch of hard working guys - I am very much satisfied with the job. It hasn't rained yet to judge the systems performance.
Audrey L. of Essex, CT
Wednesday, June 7th
I was very impressed with your company. The crew worked very hard. They came in right on time and the foreman kept everyone focused on goal and they got the job done very neat and timely. They cleaned up very well and even explained to me how the system worked.