Testimonials for Connecticut Basement Systems

I love how courteous and professional Mars was and I want him back next year! 

Alberto was absolutely superior! Did a great job!

Your crew showed up on time and finished early. Top notch people for sales and installation - Thank you!

That is the best thing I ever did in thirty years! I’ve never had a problem, the basement is dry! It was a lot of money but worth it! I’ve told many people about CTBS!

BJ was efficient and professional!

Well organized installation crew. The clean up was great, it looked like the system was always there. They didn't waste anytime. The job was finished just before the rain came and the pump system got an early workout.

With a history of flooding in our upscale dining room at the inn, we had to come up with a permanent solution. CT Basement Systems came in and installed their drainage & pump system quickly and professionally. And throughout the job, protecting the existing wood floor of our dining room, leaving the job site clean.

Alberto was wonderful and very helpful! I love this company!

George explained everything, he's amazing! He did an amazing job, great personality!

[Luis and crew] worked non-stop. Luis was one of the best people we had in our home ever! 

Very much satisfied with work done, gentlemen doing the work, presentation of salesperson and how the system is working.

What made us choose your company was the compelling salesperson, proprietary water-proofing materials and professionalism with which we were treated.  The financing opportunities sealed the deal.  The follow through from the time we signed our agreement was exceptional.  Everyone with whom we spoke/worked was courteous, returned our calls and answered our questions promptly and kept our project on track.  

David did a wonderful job. He hustled hard and was so timely. Give this man a raise!

Brian was absolutely fantastic. Not only did he do an excellent, thorough job, he was also a pleasure to have sitting at our dining room table explaining the ins and outs of your company’s process. And he added on to his already full day an evening visit to our home to beat the snow the day before our scheduled time. Honestly the best experience we’ve had with an at home estimate.

The job performance was outstanding and the work was finished in a very short time. Cleanup was done to perfection. The end result was perfect and professional. There was a special bonus to the visit because the work site manager noticed that the electrical power line leading to the breaker box was in very poor condition because the insulation came off. I had the wire replaced and most of the breakers, and because of the breaker box deterioration, the electrician told me I was lucky that my home's electrical system hadn't converted itself to a 240 volt system which would have fried my computer and TV. So your work site manager potentially saved me a lot of money and I want to thank him for pointing out the dangerous situation to me. This is another example of dedicated, thoughtful and outstanding people you have working for you. I would definitely do business with you again, in fact you will be coming out here on 12/6 to extend the drain line for me.