Basement Waterproofing Customer Testimonial from Joyce S. in Stratford, CT

Dear Mr. Janesky:

Most people will write to complain but few take the time to say thank you and acknowledge a job well done, which is the purpose of this letter.

I am a resident of Far Mill Condominiums in Stratford. On Thursday, January 16th, Basement Systems came to my unit to correct a water problem. It was handled through Imagineer's, our property management company. However, I want to comment on my behalf that this job performed was a "class act". It was obvious that the Senior Forman, Krzystof Wilk, and his two co-workers cared about what they did...They had pride in their work. Water in itself is disruptive. I was apprehensive about the work being done. I feared the disruption as well as what to expect. Your company takes great pride in what they do and kept the disruption to a minimum. As the owner you should be proud!

I am a volunteer in the office for the past eight years at the Valley United Way so I know well about your reputation and all that you do for the community. On Behalf of myself, I want to personally say thank you. As a volunteer, I am always told by the Valley United Way that I make a difference - well you made a difference in my life. For that I am most thankful. 

Please extend my thanks and appreciation to Krzystof and his staff.