This is NOT a concern, but rather a note to thank you and to tell you how happy we are that our basement water problems are in the competent hands of Connecticut Basement Systems. Whenever your technicians come up to service our pumps they are great! We did have a problem last evening. On Monday we had a new double battery installed and service on both the pumps. Unfortunately the connection wasn't tightened and there was water leaking. A wonderful technician arrived a couple of hours later and fixed the problem immediately...driving an hour's distance. I never feel that you are trying to sell us something we don't need and your techs seem to be trying to help us save money if possible. Thank you for your service!! Judy & Bob
This spring was a very wet season and I am grateful that I had the work...