Testimonials for Connecticut Basement Systems

Nadja T. had a wet and unusable basement in Middletown, CT. When the area flooded, she decided enough was enough. She wanted a dry and usable space that would add value to her home. Once she got in touch with Connecticut Basement Systems, the experts of All Things Basementy, she instantly knew she was in good hands. "This down stairs space was not usable, it use to be a struggle just to do laundry. Now, we use this space all the time, we play games, have a decent laundry room and added a small bedroom." -Nadja T. 

Dear Mr. Janesky, We recently had perimeter waterproofing, floors, walls, and ceiling done to out basement. The finished product looks amazing. While all the workers were efficient and friendly, there was one employee, Ailton Dos Santos, who made it all possible. We are both senior citizens and couldn’t have prepared the rooms for the work ourselves. Without Ailton’s help, we couldn’t have done the project. He went way beyond his regular duties to help us. He is a great representative of your company. We would highly recommend Basement Systems to our friends and family because of him. Sincerely, Nancy & Bob Garofalo

Our sales person gave me his cell number and checked on us during a really wet few days. He even responded to me at like 9:00pm when I texted that I was panicking about rising water. He was calm and just told me what I had to do. He worked to get our month long wait time for installation moved ahead. Unfortunately it only ended up being several days earlier then expected but still earlier. The lead guy was extremely friendly and made me feel very confident. He was honest and apologetic about the oil burner not working after the line was manipulated during work. He advised me what to do and waited for me to call our service provider (a huge snow storm was heading our way the next day!). Our oil company came a few hours later and all was a quick fix. Very pleased they did not leave my family without heat and hot water... Some would have to escape the responsibility. The team also spent time in the front yard to fix tire tracks made by their truck. Really just a very cohesive, polite, and very efficient team. I have already brought the company up to several friends that are having basement blues.

Shortly after their wedding, Steve E.' s wife told him about the mold smell in the basement of their Ridgefield, CT home. His basement used to leak sometimes but he hadn't noticed the musty smell before. When they removed some walls to inspect, they found black mold behind them, just as his wife suspected. The couple was expecting their first child, so they needed to not only get rid of the mold, but also solve the basement leakage and humidity problem that was causing the mold to grow.While they did have a couple of other companies in mind, his business partner had recommended Connecticut Basement System so highly, he decided to give us a call. After the inspection and presentation, he was very confident that the products and solutions proposed would solve the basement problems."I had a great experience with Basement Systems, from the first person I met, until the very last part of the project." - he adds.

When Elona L. moved into her Fairfield, CT home, she never thought she would need to have the basement redone. Over the years, however, the moisture conditions in that area kept worsening. It reached a point where her family felt they could no longer use the basement. So they decided to not only have it fixed, but refinished to increase the value of their home – and they wanted it done once, and done right. For many years, every time she mentioned her basement problems to anyone she knew, they would always recommend Connecticut Basement Systems, so she knew that when the time came to solve the problems, that was the company she would call – and so she did. In this video Elona speaks about her entire experience with the company, from the sales visit, all the way through the installation and cleanup. "We've had so many people work on hour house, we have never been impressed like this!" -- she concludes. She now has a dry and beautifully finished basement – and thanks to 100% waterproof and mold resistant Total Basement Finishing products – Elona and her family will be able to enjoy it for many years to come!

Tibor was a great support, solving problems and getting things back on track. Very positive in his attitude and approach.

That leaves Julie for last! You gave us wonderful suggestions, provided calm management (which kept us calm, and that was much needed), solved the big problems, was always their to listen to Kathy and I and kept everyone on task while keeping us, your customers happy. All that is pretty priceless also. 

Adam did a totally splendid job of finishing off the basement! He and Roy stayed here late into the night last night to complete the work. It looks fantastic, a whole new basement. Thank you so much for the great work, you guys.

Just a note of thanks for your cooperation through the long process. We are happy with the final result. I also wanted to put a good word in for Adam once again; his work was excellent.

Other companies ignored my questions about my basement.  Connecticut Basement was the only company that called back.  

Roberto and his team did an outstanding job and we are very pleased with the results. Overall, terrific work by you, Roberto and the rest of the TBF team!

I was very happy with the installation of this basement finishing system and look forward to the increased living space.

I am writing this letter to tell you how lucky you are to have Rick Raucci and Angel working for you. I just had my basement completed last week and want to say these two guys are special people. I have had a couple projects done in my home, a new bathroom, new kitchen, and new skylights and your two employees by far were the BEST to work with. They both went over and beyond to make sure I was comfortable and that everything was done right. Rick did my daughter's house five years ago and she told me to call him and boy am I happy I did. Angel and his boys were great the three days they were here. I have already called their boss Jen to tell her how special they are but I thought you should know also. I have a very big mouth and have already told five friends to call Rick. You should be very proud of both these guys. Enjoy the holidays and now I can sell my house with no worries. Very happy Ann R.

Yes everything looks great!  We cannot believe how efficient Tibor and his team were as well as Tom.  It looks beautiful, beyond our expectation.  We just sent in the second payment the other day, not realizing how fast they would finish.   We do have the certificate of completion and will get it back to you ASAP.  No problem for Tom to come next Tues or Wed.  We only ask that he doesn't come Thursday, neither one of us can be home.   It has been a wonderful experience working with you all.