The service was unbelievable! William went beyond in his service. I'd hire him if I had the chance!
Doug H. of Milford, CT
Tuesday, October 20th
I want to praise Dan for the install process -- I am extremely happy! Dan and Marz should be recognized!
George K. of Milford, CT
Thursday, June 10th
We were both very happy with Lawrence. He went out of his way to make sure we were taken care of. If it wasn't for him my house would have flooded.
Carrie B. of Milford, CT
Saturday, August 21st
Dear CT Basement Systems,
I found this old check going through some paperwork -- it reminded me of the awful problems we used to have with water in our basement. At first it was only when it rained heavily or for several days, but it got to where we had leaks almost every time it rained.
We were trying to keep an office down there, along with my guitars & my wife's collections of what-nots; it got to the point that we had to move everything upstairs.
I used to sit in my office at work while it was raining, wondering if the basement was flooding -- or waking up in the middle of the night to the sound of rain, going down to the basement, and finding the water seeping in. It just got worse and worse.
Then we decided to call CT Basement Systems. I did most of the pre work, moving stuff around, making the 4' clearance around the parameter. The one Friday your guys showed up -- I got home from work and the dust & racket was unbelievable. But within an hour, they were done and with the clean up they did, it was like they were never there.
Except for the wonderful French Drain and sump system yo u installed. That was 14 years ago, and we have not had a drop in the basement since. Not during Sandy, not during horrendous rainstorms, not ever.
But what we really got was peace of mind -- during rainstorms, my wife and I still look at each other and say that calling CT Basement Systems was one of the best decisions we ever made.
So it may be a little late at 14 years, but your system has stood the test of time and we want to thank you for your wonderful project, your professional installers, and the peace of mind we now have -- who knew a cozy, dry basement would mean so much?
Tim and Dee L. of Milford, CT
Monday, September 13th
Ailton Santos is the best!
Susan S. of Milford, CT
Thursday, June 15th
Kyle Bulkey did an excellent job with explaining what needed to be done and any questions I asked! Very personable! Easy to talk to!
Barbara B. of Milford, CT
Wednesday, July 19th
The installment crew did a great job. Even the clean up was great. The salesman explained everything and answered all my questions. I have used you in a home that I had previously owned. Ron was my salesman and he informed me of that I was in need of two septic systems because of the size of the house. I have recommended you to several of my friends.
Carmela C. of Ansonia, CT
Wednesday, June 7th
I was very satisfied with the job. The installation crew knew what they were doing. I wanted the best, so I went to the best. My grandparents built the house in 1930. They always kept it excellent condition. I plan on doing the same so this is why I came to you. Thanks Basement Systems.
Thomas W. of Ansonia, CT
Wednesday, June 7th
Your installation crew was more than courteous. They answered every question I asked them, and they knew everything about sump pumps. The crew was the best I have ever had doing anything around my home. They were professional, courteous, and cleaned up after themselves. Thank you for everything.
Henriette H. of Ansonia, CT
Friday, April 22nd
Excellent job. I am very very happy with everything! I am amazed at the water being pumped out. What a relief not to have to worry about a wet garage anymore. The crew was hard working and very courteous. Bruce was my salesman he explained everything and there was no pressure to do anything. He presented me with choices and I made my own decisions.
Margaret P. of Ansonia, CT
Friday, April 22nd
What a great guy, he explained everything to me.
James H. of Ansonia, CT
Friday, May 11th
Tony's work was absolutely thrilling. I only want him in the future, he was great and did a great job.
John R. of Ansonia, CT
Friday, May 29th
I was very pleased with Ailton's politeness and service!
James H. of Ansonia, CT
Monday, June 29th
Steve was a great reprentation of Connecticut Basement Systems. He was positive and wonderful!