Testimonials for Connecticut Basement Systems

My wife and I recently employed Connecticut Basement Systems to do some major waterproofing work. Specifically, we had installed the WaterGuard Drainage System, TripleSafe Sump Pump, ThermalDry Flooring, Brightwall Paneling, CleanSpace and SaniDry Air System. I am happy to say that after four extremely powerful rain storms, our basement has remained bone dry! Our experience with your team has been nothing short of great, starting with Rick, who met with us back in early January. Rick's friendly and informative style instantly made us feel at ease. This was very apparent to us, especially when contrasted with some of your competitor's hard sell tactics, which completely turned us off. As the job date approached, Rick checked in with us to see if we had any questions. He also went out of his way one morning by agreeing to meet me and my contractor in Westchester to ensure that our basement was indeed ready for Basement Systems workers to begin the waterproofing process. Your team of workers were fantastic, so much so that my contractor commented that he had never seen such a thorough waterproofing job. We just wanted to say thank you, and if a prospective client needs a reference, we will be happy to speak to them on your behalf. Sincerely, Frank and Kimberly C.

Jeff was awesome! He explained everything and really knew his stuff, I trust him! 

Hi Ralph,How are you? Hope your wife and you are doing well.   I just wanted to tell you how great everything came out in the basement.Thanks for all your help and patience.  Eric the installer was awesome. If you are in Westchester over the next 3 weeks, try to come up to Briarcliff.  I want to chat about continuing more work in the basement.    Dwayne

Called for water after the install-Mike came out with a solution, was patient, and educated me. 

Rich I just wanted to take a moment to email and thank you and your company for an amazing job. The basement looks fantastic and everything has been addressed. That closed well is so much better than what I had and Garfield and his crew did a fantastic job of remedying my long standing issue. Thank you again and please pass on my thanks and praise to the powers that be. Patrick

Rich   I just wanted to take a moment to email and thank you and your company for an amazing job. The basement looks fantastic and everything has been addressed. That closed well is so much better than what I had and Garfield and his crew did a fantastic job of remedying my long standing issue.   Thank you again and please pass on my thanks and praise to the powers that be.   Patrick

I loved George's service. He was very kind, and very knowledgeable. 

Antonio and crew are just lovely!

Antonio was wonderful, the company is very lucky to have him. 

Thank you so much for your help with waterproofing our basement.  We appreciate that CT Basement Systems moved-up our project by more than 2 months.  Your crew arrived and completed the job on time. Antonio's team left the basement looking neat and clean.  The work was done well and in an efficient manner.   

I was very happy with Dean and Alberto's service! Alberto is a great brand ambassador for the company. 

I'm extremely happy with John's service, kindness, and work ethic!

Adam did a totally splendid job of finishing off the basement! He and Roy stayed here late into the night last night to complete the work. It looks fantastic, a whole new basement. Thank you so much for the great work, you guys.

Thank you for your accommodation and I am calling to say how fabulous Tony is. He is a terrific representative of your organization and for you. I enjoy having him here! 

I was very impressed with Denise in the Appointment Center, she was so professional.