Testimonials for Connecticut Basement Systems

Loved how thorough Bruce was and how he explained everything. 

Thank you for helping us recover from our basement flood. The new battery couldn't have come at a better time. It was installed Thursday and, when the snowstorm knocked our power out Saturday afternoon, kept the backup pump running until power was restored Tuesday night. I appreciate the fact that you not only read my letter but repsonded to our concerns.

Johnny did an exceptionally good job and was very friendly. I loved the service, product, result and our worker! Thank you.

Jamin was great! He explained what he was doing and was very complete in his maintenance of the sump pump and the dehumidifier!

Jesse is super knowledgeable and was able to answer my questions. Super guy and I would hope to have him for next year’s maintenance visit.

Prince was great! The customer was very happy!

I am extremely satisfied with the job Connecticut Basement Systems did. Not only was the crew professional, friendly and courteous they were very meticulous with the clean up job. From start to finish, everyone was pleasant, professional and knowledgeable. The office staff was always quick to assist me, all questions were answered promptly. I was referred from friends who are completely satisfied with their job, even years later.

I returned from vacation only to find my basement flooded. I called several water-proofing companies who rudely in "invaded" my home and tried to sell me a job, ranging from $7,000 to $24,000. Only Basement Systems acknowledged that my problem was not an outside problem (it came from a broken water-heater!) and suggested minor, but worthwhile improvements. These were done (with a minor glitch: the ordered part did not fit and had to be reordered!). But I was very pleased with the company and its representatives and can recommend their services.

We had the floors completely redone with Connecticut Basement Systems' Thermal Dry flooring. The combination of tiles and carpeting was perfect for our large basement. In addition, we had a sump pump installed as well as a SaniDry dehumidifier. The work was done on time and the people who installed all the systems were well qualified and efficient. We could not be happier with the results.

If you are considering a basement waterproofing system, this is the company to choose. They could not have been more professional or efficient. My sales rep, Layne, was awesome. He was easy to work with and went through every detail from the system, from cost, to expectations for installation. The crew was great, they came on time, worked efficiently and were very pleasant. The cost was very reasonable for a system so comprehensive and the were straight forward with pricing, no pressure or pricing games. Connecticut Basement Systems is a company I happily recommend.

The four men were so nice and really worked hard.  They were excellent fellows and did a really neat job.  Thanks again for everything.

  I wanted to let  you know how pleased I was with the crew you sent to my house.  They were courteous, professional, and thoroughly competent.  That ugly crawl space has been transformed and Marcio even installed the same material on the lower part of the walls in the basement itself.  They didn’t have to remove the stairs so that saved me the added expense of a carpenter.  So far I’m thoroughly satisfied and can’t wait to go down to the basement after the next heavy rain and not walk into a puddle of water.  I will happily recommend Connecticut Basements to anyone in need.

Catrell was very professional, explained the system well and was very nice.

George was unbelievably impressive. He did a lot of work in my very small crawlspace, and if I could, I'd give him a 20/10! 

Your salesman was friendly and knowledgeable without being overbearing. I am also impressed with your commitment to how your customers feel about your company.