Testimonials for Connecticut Basement Systems

Hi, I hope this message can/will be delivered to Mr. Larry Janesky. Mr. Janesky, My name is Jakub P and most likely I'm one of your future customers. FYI - This morning I had a meeting with one of your technicians, Rick Raucci. As a business owner I believe it is important to point and appreciate "good quality/good service". This note is an apreciation of Rick's time and professional approach and help this morning. He represented Connecticut Basement Systems the best way possible. Based on his performance today I can assure you he will be the one I'll contact with any waterproofing needs in the future and if anyone ever ask me "hey, BTW do you know someone..." Sure I do! Call Rick! Thank you for your time. I'm sure I'll be in touch with your business soon. Sincerely Jakub P

I am taking the time to express to you my appreciation of the quality of work that your crew has done. As an electrical contractor for more than 30 years I have had the opportunity to work with numerous crews from different companies. I have always prided myself in the quality of work that I do. It is rare, when I work with a crew that works as though they were working in their own home, taking pride in their craft and not just getting the job done. The professionalism and quality of work that Wayne Miller, Jacoby Sockmell, Sheldon Lennon, and Kevor Barnett have displayed on this job needs to be noticed and commended. It was truly a pleasure to work with such professional craftsmen.

On February 19th Chris, George, and Ascention installed a sump pump in the crawl space at my home. Later they dug a trench to pipe out the water to the front of the property. They also installed a plastic mat in another crawl to stop damplness from coming up into the house.  I am writing you now to tell you what an excellent job they did. This was a very difficult task given that the crawls were low and difficult to access. They worked very hard, were patient and good humored throughout it all. In digging the trench, they had to move rocks, cut through tree roots and managed to do it all in a cheerful professional manner.  I thought I was never going to find a solution to the water that used to run like a river through my crawl space. It now seems to have been all taken care of. My compliments and thanks to Basement Systems and to you all. 

I have been working with Connecticut Basement Systems for years and have never had a negative experience with staff. Connecticut Basement Systems is a very nice and knowledgeable company!

We had a little bit of moisture in our basement which made it always a little moldy-ish and smelled musty. We didn’t have any water there but the basement is always moist because of the high humidity in our area and the basements are always colder. Basement Systems had a very nice and really good dehumidifier which we purchased and it has worked beautifully. Their salesperson wasn’t so much a salesperson as trying to see what we needed. He really was trying to help us. Their installation people were absolutely beautiful. Our basement is definitely drier and without that musty smell after having the dehumidifier installed. It was a very good experience, easy and painless.

I purchased a new home about a year ago, and there was a water issue in the basement which the previous homeowners neglected. They had do-it-yourself remedies done to try and solve it, but I was looking for a more permanent and decisive solution to the problem. I did some talking around, reached out to a couple of other companies, but they either didn't get back to me or they just wanted to try and do a survey over the phone without coming out to look at what was going on. On the other hand, Basement Systems seemed knowledgeable. They had a lot of good reviews, so I went online and gave them a call. They came out and did a survey, and were there within days to do the work. The team was great. It was a messy job putting in the sump pump, with the mud, rocks, and everything else, but they cleaned everything up. They took a lot of precautions from the beginning, like putting blankets down all the way from the door to where they were working. It was very clean, and I was very impressed. They did a fantastic job, and for the size of the problem that we had and how fast, clean, and thorough their work was, I felt that we got a good deal on it. The problem has been remedied, and I've recommended them to all the people who I know have similar problems in the area where I live.

We love to hear from our happy customer and here we have a email from one of our customers:  "Hi, hope you're enjoying this nice weather. I just wanted to update you and let you know that our egress window well was successfully installed and completed today. It took the crew two days to finish. They were very professional and knowledgeable! It looks great and we're very happy with the results.   I paid the remaining balance with a check. Just wanted to keep you posted and close the loop on this job. Thank you for your patience with us as we prepared to have the work done."        

Our basement workers were also a Win Win and the job couldn’t have been done any more professionally than it was. Sid the foreman and his two assistants were with out a doubt, the most hardest working team I’ve ever met.  No smoke breaks, no talking on any cell phone at all, like most guys, no fighting, no deer in the headlights look when I asked them questions.  I am tickled pink how it came out and am removing all my plastic wrap this morning and getting ready to wash the floors, even though they did a good job of sweeping up afterwards.   They started Tue morning and immediately got right into the job without a hitch. Then Wed morning your two electricians came and did the sump pump wiring which went perfectly and shortly after they left, Sid showed up again with the crew, finishing the whole job that afternoon.  So, as you can tell, I’m 100% pleased and have told neighbors and friends already about the work CT Basement does so it was a blessing to find you guys.   Please forward this over to Larry so he can see how happy I am to have used your services and my wife and I will be visiting your showroom when the weather get’s better for a tour. again, thank you.....Bob Chunyk, Somers CT.   A very happy customer.

Ismael was the best tech I have ever seen. He showed genuine concern for the problem I had and took the time to educate me on how to fix it. He gets a 10 out of 10 in my book. 

Extremely thorough technician and was very pleasant. Explained the system clearly and had a wonderful discussion about products and the company. 

Dan Oestreich was a true professional. Not only was he informative and clear on what he was doing, he did it in a timely fashion while teaching a co-worker. Would recommend him to anyone. Plus, the crew left the place cleaner than they found it. 

I am very happy with Tyler and his knowledge and positive attitude!

Johnny was awesome! Knowledgeable and extremely helpful. I would love to have him back!

Ailton is phenomenal! He is so professional, he is an amazing technician!

Jorge was very nice and knew what he was doing and talking about!