Customer Testimonial from Dawnalyn S. in Killingworth, CT

This note is in reference to Rich, one of your Service Technicians that came out to our house today to look at a problem we were having with our sump pump.

Your organization should be proud to have such a knowledgeable, well-spoken and extremely personable employee. He clearly loves his job and very rarely do I run into Service Technicians with any organization that truly care about the customers. Even though it was at the end of the day he was not rushing to "get to the next customer" . . . he listened to my concerns and explained things thoroughly.

Rich is a true asset to your organization and should be commended for the confidence he portrays while doing his job well.

Basement Systems obviously not only has the best waterproofing systems but also some of the best staff in your industry.

Again, it was a true joy to deal with Rich.

Thank you!