I just saw your technician, Bruce, preform some annual maintenance on the sump system your company installed back in 1998. Just want to say what a pleasure it was having Bruce Toth in my home. He took the time to ask certain questions and then explain as to what I should expect from the service call besides the fact that when he arrived he presented me with business card which included his picture - very smart! Connecticut Basement Systems has always provided great service and look forward to having Connecticut Basement Systems continue. Thank You. Please keep doing what you do!