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Serving Connecticut, Westchester and Putnam Counties

Reviews

Job review from in Simsbury, CT 06070 on 06/22/24

Overall Rating:

4.2  out of 5
Our Overall Service
Very good work, very efficient. We had a rough start, we didn't know exactly when the crew would show up to start. We had a week and I thought later in the week but Sheldon was there first thing Monday. We weren't there but he adjusted fine - came back the next day. Dan was very responsive and got my questions answered very quickly.
Call Representative
Very efficient, and called right back.
Sales Process
Chuck was great - very practical, knowledgeable, down to earth, not pushy at all. He helped us think through how far we should go with it - like our stairway. If it's working, leave it there, too much money to spend on something we didn't need. I would say the estimate was a little lean - we ended up installing maybe 3 times the number of lights that he quoted, for instance.
Our Installation Crew
Sheldon and his crew were great. Sheldon obviously takes pride in his work and he was great about it when we made a modification partway through, even though he had to re-do some things. Ron the electrician was also very good, he explained things to me and we got the lights figured out. Couldn't believe the rapid installation of the new sump.
The Cleanup Process
It was still pretty dusty after the crew left, but all in all the space was kept reasonable throughout.

What type of work did you have done:

Basement Finishing

What made you choose our company:

The fact that you specialize in basements - this is what we were looking for. We wanted a nicely finished basement that would be functional and would not allow mold to accumulate. Wanted peace of mind that the sump will function in a power outage, and that even if water gets in, it won't be a huge problem. We liked the practical nature of the approach - if you don't need it, we won't include it.

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