the crew themselves were couteous and pleasant. however the sump pump battery back up they just installed last week failed during yesterdays storm resulting in the flooding to our basement.
at this point we need someone to come ASAP and repair the battery back up system in the next day! we are going away and need to make sure we have a reliable sump pump working before we leave on Friday for an extended vacaction. We want to have peace of mind. When will you send someone to address this?