Job review from Carl & Debbie in Cromwell, CT 06416 on 08/10/11

Everything appears to have gone smoothly. Given the importance of the electrical requirements, however, it would be great if you all had an electrician on call to help folks. This type of job is not considered "big" and it's difficult to schedule an electrician for this type of work. We were fortunate to have painting/handyman contractorl who was able to provide us with the name of an electricianl--but that took two calls and a 2nd referral in order to get the job done.

One other item you could reassess is the 20 ft maximum for deploying the drainage pipes into the yard. We needeed an extra 25 ft of pipe so that the pipes could resurface within an island planting at the border of our property. This made the entire system invisible and professionall-looking. However, given the cost of the system, we felt we were being "nickeded and dimed" for having to pay an extra $100 for this extra pipe. Given the rock surrounding the surface drain, having this in the middle of the yard would have been very conspicuous and require specail handling with lawn mowing. So, I felt that there could have been some leeway provided to us to have this extra 25 ft of pipe included within the original price--especially since we all want the job to look as professional as possible.

All in all, this was a really good experience for us.