Job review from Wes in Madison, CT 06443 on 07/15/16

There was a scheduling mistake that was inconvenient and a promised discount was not applied (see explanation in next item), otherwise everything was fine.

Appointment was originally confirmed for 7/1/16, but crew did not show due to scheduler error so re-scheduled for 7/6/16. I was promised a $100 discount due to the error, but did not receive it (was billed full amount)

Brian Landrie did a thorough assessment of our basement and we were confident about taking his recommendation for repair (column replacement)

crew was on time and worked efficiently as promised.

no problems