Cisco

Connecticut Basement Systems

Title: Foreman

_{Francisco has been a part of the Connecticut Basement Systems team since March 2006. Through the years, he has shown strong dedication and work ethic, and prides himself on doing his best at every job.}

_{Cisco is a team leader, and prides himself on making sure each customer he works with has a smile on their face when his team is done with their work. Providing solutions to their problems, and knowing they feel relief, is his favorite part of the job.}

_{During his free time, Cisco enjoys fishing, and spending time with his family and friends.}

Theses guys are a joke they came and Over quoted me for a basement that was only 1000 ft.² and on top of that they use cheap NGO boards nothing modern or luxury and they charge you over 80 grand. It’s ridiculous. I had a another company come in from West Hartford, Connecticut and they did everything luxury brand new bulletproof sheet rocking 27 grand finished basement marble floors, the whole nine modern New York City luxury.. these guys are a joke don’t ever get scammed by these fools basementy is horrible and thier work is like buying a yacht and getting a inflatable pool toy…

Company Reply

Thank you for taking the time to share your experience. We’re sorry to hear that your project didn’t meet your expectations, and we take feedback like this seriously. At Connecticut Basement Systems we aim to deliver durable, code-compliant solutions tailored to each home’s specific conditions. Every basement is different, and pricing reflects the scope of work, materials required, and the long-term performance of the system we install. We would welcome the opportunity to discuss your concerns directly so we can better understand what happened and see if there’s anything we can do to make it right. Please reach out to us at [email protected].

My 20 year old sub pump system started to malfunction over the weekend. I called Monday morning and had a tech at my house within an hour. We purchased our home with the system already installed and never had maintenance. The company still took accountability and had their tech come out immediately. He was able to replace the entire system within a few hours. The price was very reasonable. I am beyond impressed with their professionalism and ability to help customers and back their products. I will not hesitate to call in the future.