Don Godbout

Connecticut Basement Systems

Title: Sales Consultant

Hometown: Ridgefield, CT

_{Don has many years of experience working with homeowners to achieve their home improvement goals and seeing their projects through to ensure total customer satisfaction. Having experienced major water and condensation problems in his own basement, Don appreciates and understands the value that Basement Systems brings to its customers. After adding a full perimeter system with a sump pump and the SaniDry XP, he has seen a huge difference in his home.}

_{Don brings a focused, intelligent approach to each job he is involved with. He has been thoroughly trained and has earned the highly esteemed title of “Certified Waterproofing Professional” through the Basement Systems International Waterproofing Contractor Network. He is a trusted member of Connecticut Basement Systems and upholds the high standards of the company.}

_{Connecticut Basement Systems is the exclusive regional dealer and the headquarters for the International Basement Systems Waterproofing Contractor Network. This group of more than 400 of the best waterproofing, finishing, structural and crawl space repair contractors in the world has exclusive access to patented products, comprehensive training and support through the International Company.}

_{Don enjoys meeting with homeowners and helping them solve their basement problems and improve their quality of life. In his spare time, he enjoys skiing, golfing, cooking and spending time with his family.}

Had a new sump pump installed and have had an awful experience. The sump pump itself works, however, The installation team missed routing a hose back into the new well and our basement had a large water leak on day 1. They also forgot to leave the backup battery we purchased with the unit. The worst part is where they chose to route the new ejection site in the backyard. The new sump runs every 2 minutes and now we have a flood zone in the backyard that is overflowing into the neighbors yard. Where the water ejects from the house also floods immediately next to the house. We received conflicting reports from different people at CT basements, but most of them say there’s nothing they can do about it. So now we are stuck with a flooded yard which is inching towards the house, angry neighbors and another $5,000 bill to get the drainage fixed. Edit: added photos for reference.